IT Systems Administrator

Clover Sonoma•Petaluma, CA

4d•Onsite

About The Position

The IT Systems Administrator maintains secure, reliable technology across Clover Sonoma’s corporate office, dairy bottling plant, and distribution warehouse in the Petaluma area, and supports technology used by route drivers. This hands-on role covers daily system administration, maintenance, troubleshooting, and recovery. The administrator works with Clover IT, the Alpina IT Transformation team, operations, engineering, and service providers to keep manufacturing, distribution, and office systems available. The role administers Windows Server, VMware, storage, AWS infrastructure, Active Directory, Group Policy, DNS, DHCP, file permissions, printing, user access, and collaboration services. It manages backups and disaster recovery, applies approved updates and security controls, monitors system health and availability, supports business applications and Microsoft SQL Server, and resolves incidents across manufacturing, warehousing, shipping, route delivery, and office operations. The position also maintains system documentation and asset records, automates routine tasks, coordinates with vendors, and participates in assigned after-hours support and escalation. The position operates primarily in an office environment and regularly supports systems in active dairy manufacturing, warehouse, and distribution facilities. Occasional entry into production, cold-storage, warehouse, loading, or yard areas may be required, with compliance with applicable safety, food-safety, sanitation, security, and personal protective equipment rules. Regular computer use is required. Work outside normal business hours may be needed for critical incidents, maintenance windows, upgrades, or implementations. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Requirements

Bachelor’s degree in information technology, computer science, engineering, or a related field, or equivalent education and relevant experience.
Three or more years of hands-on systems administration or infrastructure support experience.
Experience with Windows Server, Active Directory, Group Policy, DNS, DHCP, file permissions, virtualization, and storage.
Experience with backups, system restoration, disaster-recovery testing, identity and access, endpoint management, patching, and security controls.
Ability to troubleshoot system and application-access issues, prioritize incidents, and follow problems through resolution.
Ability to document work clearly, follow change procedures, and communicate with technical and nontechnical teams.
Ability to work onsite, travel among Petaluma-area facilities, and provide scheduled or emergency after-hours support.

Nice To Haves

Experience in food, beverage, consumer goods, manufacturing, distribution, or transportation, including support for plant-floor, warehouse, route-driver, mobile-device, or operational technology environments.
Experience with AWS, Microsoft 365, Entra ID, Microsoft SQL Server, SAN storage, Veeam, Carbonite, or comparable platforms.
Familiarity with SAP infrastructure connectivity, Cisco Meraki, mobile-device management, IT service-management tools, and RingCentral or comparable voice platforms.
Experience with PowerShell, automation, system upgrades, and infrastructure migrations.
Bilingual proficiency in English and Spanish.
Relevant Microsoft, AWS, VMware, Cisco, CompTIA, ITIL, or comparable certifications.
Technical depth and practical judgment.
Security awareness and attention to detail.
Operational urgency and dependable follow-through.
Root-cause analysis and structured problem solving.
Cross-functional collaboration and clear communication.
Continuous improvement and disciplined change management.
Operational accountability, calm under pressure, collaboration, and a practical, improvement-oriented approach.

Responsibilities

Administer Windows Server, VMware, storage, and AWS infrastructure; monitor system health, performance, and capacity and resolve issues proactively.
Manage Active Directory, Group Policy, DNS, DHCP, file permissions, printing, user accounts, access, multifactor authentication, and collaboration services through onboarding, role changes, and offboarding.
Manage backups, disaster recovery, failover, and business continuity; verify backup integrity, test recovery procedures, and document results and corrective actions.
Install system, application, and firmware updates through approved change procedures, including maintenance scheduling, validation, and rollback planning.
Maintain endpoint protection, secure configurations, vulnerability remediation, privileged access, and security logs; support cybersecurity incident containment and recovery.
Monitor availability, performance, storage utilization, and logs; investigate alerts, resolve issues, and escalate risks.
Administer Microsoft SQL Server and support infrastructure for ERP, web services, and other business applications in coordination with application owners and specialist providers.
Resolve incidents and service requests affecting manufacturing, warehousing, shipping, route delivery, and office operations; document root causes and corrective actions, communicate progress, and confirm resolution with users.
Maintain system and network documentation, asset inventories, license and warranty records, and operating and recovery procedures.
Use PowerShell or similar tools to automate routine tasks and improve consistency through documented, approved processes.
Work with vendors on troubleshooting, repairs, replacements, upgrades, and migrations.
Participate in after-hours support and escalation as assigned.
Travel among Petaluma-area facilities and support systems used by route drivers.