IT Systems Administrator

Ergotron, Inc. • Murfreesboro, TN

13d • $85,000 - $110,000

About The Position

The IT Systems Administrator plans and schedules the development, configuration, and administration of Ergotron’s infrastructure compute and networking operations. The position configures and supports local and cloud IT infrastructure, IaaS solutions, and security technologies across locations in Murfreesboro, Tennessee; Eagan, Minnesota; and Amersfoort, the Netherlands, and is responsible for the performance of operational tools and equipment. The role works independently and with guidance to support infrastructure in a manufacturing environment, including virtualization, storage, networking, Microsoft platforms, and security technologies. It reports to the Manager Service Operations & Security, Information Services.

The posting also describes support for manufacturing IT systems and equipment, including label printers, barcode scanners, handheld RF devices, mobile computing terminals, production workstations, and shop-floor data collection systems. The role supports manufacturing equipment and tooling using Windows, Linux, embedded operating systems, and network connectivity, and troubleshoots hardware, software, connectivity, and integration issues involving production equipment, MES, ERP, and inventory management applications. It collaborates with Manufacturing, Engineering, Operations, and equipment vendors to maintain system availability, reduce production downtime, and ensure reliable integration between shop-floor technologies and enterprise IT infrastructure.

The administrator maintains server and network performance, applies security patches, enforces system standards and access policies, supports virtual and cloud environments, and administers network and business applications. The role also contributes to infrastructure design and technology planning, change management, disaster recovery, security incident response, and security awareness. It maintains development, test, production, and disaster recovery environments, including backups, logs, monitoring, and user management.

Requirements

• 5+ years of experience in IT server, infrastructure, IT business operations, and/or IT security.
• Bachelor’s degree in IS, Engineering, Computing, or equivalent experience.
• Knowledge of networking concepts, including TCP/IP, VLANs, subnets, DNS, DHCP, FTP, VPN, SSL, Wi-Fi, and SD-WAN.
• Proficiency with Microsoft technologies, including Windows clients, Windows Server, MSSQL, Active Directory, Group Policy, Office 365, Exchange, Teams, and SharePoint.
• Experience configuring and designing high-performance network connectivity systems from manufacturers such as Cisco Meraki and Fortinet, including firewalls, switches, and access points.
• Experience with Azure IaaS/PaaS/cloud solutions, including configuration and administration of virtual machines, virtual networks, web servers, SQL databases, and public DNS.
• Experience with MFA, SSL certificate management, and SSO/SAML implementation and management.
• Ability to travel to other locations as needed.
• Ability to perform the physical requirements of the job as described for the position.

Nice To Haves

• Experience with mergers and acquisitions.
• Experience with AWS, Google, or OCI cloud solutions.
• Experience with penetration-test remediation, Microsoft Sentinel, Defender for endpoints, or Intune (MDM).
• Familiarity with security-related solutions such as Currentware, BeyondTrust, KnowBe4, Cohesity, zScaler, and OpenVPN.
• Familiarity with Oracle, Salesforce, and Infor SyteLine.
• Advanced scripting knowledge, such as PowerShell or VBScript.
• Familiarity with VoIP phone systems and physical security and surveillance solutions.

Responsibilities

• Establish and maintain server and network performance; configure and update equipment and connections; and troubleshoot server and network problems.
• Troubleshoot outages and schedule upgrades to maximize performance.
• Define, document, and enforce Ergotron system standards.
• Apply the latest security patches to servers and network equipment.
• Secure server and network systems by establishing and enforcing policies and defining and monitoring access.
• Engage associates, technical personnel, management specialists, and vendors to resolve problems.
• Collaborate on current and future designs and technology changes for Ergotron server and network infrastructure.
• Engage with MSP/NOC/SOC teams on projects, monthly meetings, and issue resolution.
• Participate in the IT Change Board as needed and promote best practices in IT service and change management.
• Maintain technology knowledge and assist with planning future upgrades, integrations, and organizational changes.
• Participate in disaster recovery procedures and security drills; respond to security incidents and provide post-event analyses.
• Promote security awareness and arrange continuing education to support adherence to security policies.
• Update job knowledge through educational opportunities, professional publications, and professional organizations.
• Build, configure, administer, and support on-premises and cloud-hosted virtual environments, including Hyper-V, VMware, ESXi servers, storage arrays, and storage area networks.
• Administer and support LANs, WANs, site-to-site VPNs, firewalls, VPN concentrators, routers, switches, wireless networks, and network security solutions.
• Maintain development, test, production, and disaster recovery environments, including backups, log management, systems monitoring, and user management.
• Support and maintain network business applications, including engineering applications such as CAD systems and 3D printing environments.
• Configure and administer Azure IaaS/PaaS solutions, including virtual machines, virtual networks, web servers, SQL databases, and public DNS.
• Support manufacturing IT equipment, shop-floor data collection systems, and integrations with production, MES, ERP, and inventory management systems.
• Collaborate with Manufacturing, Engineering, Operations, and equipment vendors to maintain availability, minimize production downtime, and ensure reliable integration.
• Perform additional duties as requested.
• Travel to other locations as needed.

Benefits

• Competitive wages consisting of base pay and bonus and/or incentive pay based on position.
• Medical, dental, vision, life, and disability benefits.
• Tuition reimbursement.
• 401(k) with match.
• Employee Assistance Program (EAP).
• Paid Time Off (PTO), including vacation and sick and safe time.
• Eleven paid holidays.
• Summer hours based on role and location.
• Ten weeks of paid maternity leave.
• Four weeks of paid paternity leave.
• Three days of paid grandparents leave.
• Career milestones recognition program at five years, ten years, fifteen years, and beyond.
• Fast-paced, innovative, and flexible work environment.
• Comprehensive and competitive pay and benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level