IT Systems Administrator

Doyon Limited, Doyon Drilling, Inc•Federal Way, WA

6d•Hybrid

About The Position

Doyon Government Group (DGG) provides design-build and general construction services for government-owned facilities and military installations nationwide. The IT Systems Administrator is responsible for the administration, maintenance, and support of DGG’s enterprise business applications, with a primary focus on the Trimble Vista ERP system. This role supports Accounting, Finance, Payroll, Project Management, and Operations by maintaining system functionality, user access, workflows, integrations, reporting, and data integrity. The position serves as the primary internal resource for Vista and related business applications, coordinates with software vendors and CloudByte as needed, and assists the IT Manager with technology systems, projects, security, and other IT initiatives.

Requirements

Strong understanding of ERP systems administration, preferably Trimble Vista, including configuration, workflows, integrations, and reporting.
Working knowledge of business applications used in Accounting, Finance, Payroll, Project Management, and Operations.
Knowledge of identity and access management principles, including user provisioning, security roles, MFA, and system access controls.
Familiarity with Microsoft 365 administration and enterprise application ecosystems (SharePoint, Teams, Outlook, etc.).
Understanding of basic networking concepts (DNS, DHCP, VPN, firewalls) and how ERP and enterprise systems interact in a distributed environment.
Working knowledge of cybersecurity best practices, data integrity, backups, and system recovery processes.
Ability to troubleshoot ERP and business‑application issues related to job costing, payroll, reporting, and project setup.
Effective collaboration with Accounting, Finance, Payroll, Operations, and external vendors (Trimble, CloudByte).
Strong customer‑service orientation with the ability to build cooperative and productive working relationships.
Demonstrates initiative and ownership of technical responsibilities and projects.
Ability to mentor others, provide technical guidance, and serve as an escalation point.
Strong organizational skills with the ability to manage competing priorities, technology projects, and deadlines.
Capacity to learn enterprise‑wide IT infrastructure beyond Vista, including servers, networks, cloud platforms, disaster recovery, and cybersecurity programs.
Ability to exercise sound judgment and maintain confidentiality with sensitive company, employee, and project information.
Bachelor’s degree in Information Technology, Information Systems, Computer Science, Business Systems, or a related field; equivalent experience may be considered.
Minimum 3–5 years of progressive experience supporting ERP or enterprise business applications (e.g., Vista, HRIS, Accounting systems).
Experience administering enterprise software such as Microsoft 365, user provisioning, system configuration, and security roles.
Demonstrated ability to troubleshoot complex applications, workflow, data, or integration issues.
Strong communication skills; ability to coordinate with multiple departments and external technology vendors.
Ability to maintain confidentiality and handle sensitive system, financial, and personnel data appropriately.

Nice To Haves

Experience supporting or administering Microsoft Azure, Entra ID, Intune, or other cloud‑based identity or endpoint‑management technologies.
Experience in cybersecurity monitoring, endpoint protection, vulnerability remediation, or compliance‑related technology controls.
Experience supporting network infrastructure and remote connectivity solutions (VPN, firewalls, wireless networks).
Experience supporting federal contracting systems or construction‑related government technology platforms such as QCS/RMS.
Experience coordinating IT projects, system upgrades, technology planning, or vendor management—key competencies for future IT Manager readiness.
Relevant industry certifications (Microsoft, CompTIA, Cisco, cybersecurity, ERP/configuration‑related credentials).
Relevant industry experience, federal construction contracting with a general knowledge of FAR and DFAR regulations.

Responsibilities

Administer and maintain the company’s Trimble Vista ERP system, including user access, security roles, system configuration, workflows, and routine system maintenance.
Provide functional and technical support for Vista and related applications used by Project Management, Accounting, Finance, Payroll, and Operations.
Troubleshoot ERP issues involving job costing, project setup, timekeeping, payroll, purchasing, subcontract administration, billing, financial reporting, and related processes.
Coordinate with business users to identify system issues and requirements and work with the IT Manager and appropriate department leaders to implement approved system changes and improvements.
Maintain and support ERP integrations with payroll, timekeeping, accounting, reporting, and other business applications and investigate data or transaction errors.
Develop and maintain ERP reports, queries, dashboards, and data exports and assist users with system reporting needs.
Coordinate Vista upgrades, patches, testing, enhancements, and implementation of new functionality with Trimble.
Maintain ERP documentation, system configurations, workflows, procedures, and user documentation.
Administer designated enterprise applications and technology systems outside of Vista, including Microsoft 365, QCS/RMS and other business applications, as assigned by the IT Manager.
Assist the IT Manager with cybersecurity, system access controls, backups, technology projects, system implementations, and other IT initiatives.
Coordinate with CloudByte and other technology vendors to resolve issues that require external technical support and ensure appropriate follow-up.
Provided back up assistance to the IT Support Specialist for onboarding and offboarding assets, Starlink and cell phone administration.
Provide back-up assistance to IT Manager for designated IT functions and perform other duties as assigned.