IT Systems Administrator

TPI•Des Moines, IA

12d•$80,000 - $115,000•Hybrid

About The Position

TPI is seeking a Systems Administrator to maintain and improve the secure, reliable operation of its technology environment. The role owns the company’s physical and virtual server environment, operating systems, Line of Business Applications, Active Directory and Entra, and hybrid on-premise and Office 365 mail services. The administrator monitors performance, maintains systems, and helps prevent issues before they affect the business. The Systems Administrator is also a technical partner to the Support Desk, helping Support Technicians troubleshoot and resolve escalated Helpdesk issues while mentoring them and sharing knowledge. The role maintains configuration documentation, procedures, and best practices, and supports enforcement of server and share access policies. This is a full-time hybrid position based at TPI in Des Moines, Iowa, with at least three days per week in the office. Typical hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., approximately 40 hours per week, with flexibility needed for evenings and weekends and participation in an after-hours on-call rotation. Some travel may be required to assist off-site employees and support projects at other TPI offices.

Requirements

Typically 5 or more years of Windows Server administration and Active Directory administration experience.
Apple Mac administration experience.
An Associate’s or Bachelor’s degree in Information Technology or a related field, or equivalent work experience.
Strong organization, attention to detail, project coordination skills, and focus on quality.
Ability to meet deadlines, manage multiple tasks, work efficiently, and adjust as priorities change.
Strong communication skills and a team-oriented approach, including a desire to mentor Support Desk colleagues.
Availability for a schedule that may require evening and weekend flexibility and participation in an after-hours on-call rotation.

Nice To Haves

Experience with VMware virtualization.

Responsibilities

Manage, maintain, upgrade, and patch physical and virtual servers, operating systems, and Line of Business Applications.
Monitor system performance and resource utilization, identify trends, and address potential performance issues proactively.
Provide technical support to Support Technicians and help troubleshoot and resolve Helpdesk issues.
Mentor Support Desk colleagues and help develop their technical skills.
Follow and enforce server and share access policies.
Administer Active Directory and Entra.
Manage and maintain on-premise and Office 365 mail services in a hybrid environment.
Maintain configuration documentation, procedures, and best practices.
Assist off-site employees and support projects at other TPI offices as needed.