IT Systems Administrator
About The Position
The Systems Administrator is accountable for provisioning, installing, configuring, operating, and maintaining systems hardware and software and related infrastructure across INSURICA’s multiple locations. The role participates in technical research and development of solutions that meet business needs and helps ensure systems and related procedures adhere to organizational policies and values so colleagues and partners can work effectively and efficiently. The position is based at INSURICA Corporate in Oklahoma City, Oklahoma. It is full-time, day shift, with no stated travel percentage in the job details, although occasional local and overnight travel of approximately less than 10% is mentioned in the qualifications. The work takes place in a fast-paced, multitasking office environment with periodic disruption and changing priorities. Remote-work opportunities vary by location, department, and business need and may change.
Requirements
- Four to six years of proven experience configuring, supporting, and troubleshooting servers, storage, security, networking, messaging, and other systems in a business setting with a network of similar size, complexity, and nature is preferred.
- Ability to work varied shift times as needed or required.
- Ability to identify problems, analyze questions, and provide valid solutions.
- Ability to help others learn to resolve problems independently.
- Ability to work in a fast-paced environment with changing priorities.
- Ability to travel occasionally, locally and overnight, approximately less than 10%.
- Analytical, imaginative, creative, and self-motivated, with initiative to prioritize and work independently.
- Ability to analyze problems and explain solutions clearly so others can complete tasks independently.
- Regular and punctual attendance.
- Effective verbal and written communication skills.
- Excellent interpersonal skills and ability to interact effectively with colleagues and managers at all levels.
- Ability to promote a team environment and find accommodating solutions for customers, companies, and the agency.
- Ability to follow company policies and procedures and maintain strict confidentiality.
- Proficiency with backup and disaster recovery techniques.
Nice To Haves
- Two to four years of Microsoft M365 and Intune administration experience.
- Two to four years of Microsoft PowerShell or scripting experience.
- Associate degree or equivalent.
- One or more certifications related to servers, storage, security, or other systems specific to the company environment.
- Experience managing and supporting mobile devices and related servers.
Responsibilities
- Manage and support network hardware and software, including messaging systems.
- Perform system upgrades at all locations, including planning, testing, and coordination.
- Administer and set up workstations and servers.
- Plan and manage data storage on servers and storage area networks.
- Perform daily data backups and recoveries.
- Maintain and execute disaster recovery plans for network systems.
- Monitor and maintain system software licensing and maintenance agreements.
- Research and provide recommendations for network systems planning and budgeting.
- Manage and support mobile devices and related servers.
- Coordinate services provided by wireless carriers.
- Use established guidelines and resources to protect data from unauthorized access.
- Collect and review system data for capacity and planning purposes.
- Create and maintain documentation for system processes and procedures.
- Participate in seminars and training to increase knowledge and develop new skills.
- Perform other duties as assigned to support essential functions.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
