IT Systems Administrator
About The Position
The IT Systems Administrator manages, optimizes, and secures the company’s IT infrastructure, including networks, servers, and software systems. The role exercises discretion and independent judgment regarding IT solutions that affect business operations, cybersecurity, compliance, and system efficiency. The administrator collaborates across departments to develop strategies, maintain regulatory compliance, and continuously improve IT processes. This position supports a range of IT operations and infrastructure, including user accounts and workstations, network and server administration, software updates, cybersecurity initiatives, system performance, troubleshooting, remote-work solutions, and wireless network design and maintenance. The role also supports manufacturing, production, quality, and engineering efforts, tracks IT KPIs, maintains documentation, assists with user training, and supports AS9100, NIST 800-171, and CMMC requirements. The position is fully on-site at ESAero in San Luis Obispo, California. Employment requires proof of authorization to work in the United States and successful completion of a background check and drug test. E-Verify participation is required.
Requirements
- Bachelor’s degree in information technology, computer science, or a related field, or an equivalent combination of education and a minimum of 3 years of relevant work experience.
- Training in computer networks.
- Experience with enterprise IT administration.
- Working knowledge of Active Directory, Microsoft 365 Administration, and Group Policy Management.
- Ability to write documentation of best practices.
- Good verbal and written communication skills and ability to communicate effectively with coworkers.
- Proven ability to analyze and solve problems.
- Solid organizational skills.
- Must present proof of authorization to work in the United States.
- Must pass a background check and drug test.
Nice To Haves
- Formal computer science training.
- ERP systems experience.
- Excellent writing skills.
- Basic math skills.
- Detail-oriented approach.
- Disciplined execution of processes and systems.
Responsibilities
- Perform a broad variety of operations administration duties associated with computer systems and IT infrastructure.
- Oversee the day-to-day management of the IT task ticket system.
- Assist with maintenance and management of network servers and technology tools.
- Assist with deployment of software updates.
- Set up accounts and workstations.
- Identify and set up user training.
- Identify and support cybersecurity policies and initiatives.
- Monitor system performance and maintain systems according to requirements.
- Troubleshoot user software, hardware, and connectivity issues, including issues and outages.
- Help establish networked IT solutions for remote working.
- Help design, upgrade, and maintain the wireless network.
- Support manufacturing, production, quality, and related engineering efforts.
- Coordinate IT issue resolutions with other IT resources as required.
- Assist with development of processes and procedures.
- Track IT KPIs.
- Create and update documentation.
- Support company AS9100 certification.
- Maintain and support NIST 800-171 and CMMC certification and compliance.
Benefits
- Three health, dental, and vision plan options, including a 100% employer-paid option covering employees and their families.
- 120 hours of PTO: 80 accrued hours plus 40 hours of holiday break pay.
- Christmas Eve, Christmas Day, and New Year’s Day off.
- Employer-paid $25,000 life insurance policy, with the option to purchase additional coverage for employees and their families.
- Optional supplemental coverage, including Critical Illness, Hospital Indemnity, Accident Insurance, and Critical Illness with Skin Cancer coverage.
- Health Savings Account (HSA).
- 401(k) with company match.
- Nine paid holidays throughout the year.
- Casual dress code and complimentary snacks.
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What This Job Offers
Job Type
Full-time
