IT Systems Administrator

Re:Build Manufacturing•Rochester, NY
•$28 - $45•Hybrid

About The Position

Exciting opportunity to work in a fast-growing multi-site manufacturing conglomerate. This will be an impactful role, and one in which you will enjoy working with industry veterans in a fast-paced environment with considerable learning potential and autonomy. This position will be responsible for providing end-users with advanced IT support for hardware, software, applications, operating systems, and connectivity. This position will also provide occasional evening and weekend support. Seeking an individual with a customer service focus, strong organization skills, and superb communication and problem-solving abilities combined with a solid technical expertise.

Requirements

  • 3-5 years’ experience administering IT systems and resolving user issues.
  • Demonstrable understanding of Microsoft technologies including Windows 10/11, Windows Server 2012R2-2022, Active Directory, Microsoft 365 & Entra ID, Azure, and PowerShell through professional experience, certifications, and/or personal projects.
  • Demonstrable understanding of networking concepts and methodologies to address challenges.
  • Familiarity with virtualization technologies and cloud platforms, such as VMware, AWS, and Azure.
  • Willingness to work occasional evenings and weekends.
  • Willingness to travel (<10%).
  • Fluency in written and spoken English.
  • Must pass a background check and have reliable & acceptable references.

Nice To Haves

  • Familiarity with other scripting, programming, or query languages such as Python, Bash, C#, JavaScript, SQL, KQL, etc. a plus.
  • Familiarity with Linux and MacOS a plus.
  • Experience supporting critical enterprise software (e.g., ERP and Manufacturing Execution Systems area) a plus.

Responsibilities

  • Responsible for the maintenance, configuration, and reliable operation of computer systems
  • Designs, deploys, and maintains technical solutions to business problems with a focus on technology, documentation, and training
  • Monitors, fixes, and solves hardware and software errors by running diagnostics, detailing problems and resolutions, prioritizing problems, and assessing impact of issues.
  • Performs upgrades to server hardware, operating systems, and software to ensure the necessary levels of security, availability, and functionality of critically important services
  • Implements appropriate processes for data protection, disaster recovery, and failover procedures, including execution, testing, and security of regular backups
  • Leads desktop and helpdesk support efforts, ensuring all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
  • Coordinates with IT personnel across all Re:Build sites and external service providers

Benefits

  • medical
  • dental
  • vision
  • retirement
  • paid time off
  • employee ownership
  • annual incentive compensation
  • long-term incentives
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