IT Systems Administrator I
About The Position
The IT Systems Administrator I is primarily responsible for maintaining the desktop and server computing environment, network, and telephony infrastructure. The position provides administrative support to employees and assists with software, hardware, telephone, voicemail, network, and application issues. It supports Microsoft Server, Microsoft 365 technologies, Azure Cloud Services, Active Directory, Entra ID, and related technologies, as well as information systems planning, implementation, and administration across a variety of IT functional areas. The administrator follows internal procedures and guidelines to troubleshoot and resolve basic IT issues involving hardware, software, and networks. The role provides end-user support with software and hardware malfunctions, setup of new equipment, and documentation and escalation of issues as needed. It also involves installing and configuring software, applying patches and updates, maintaining IT infrastructure—including servers, workstations, and network devices—and routinely testing and monitoring IT system performance to ensure security and reliability.
Requirements
- A minimum of two years configuring and installing desktop applications.
Nice To Haves
- A foundational understanding of NIST security awareness and systems.
- An associate degree in Information Technology, Computer Science, or a related field.
Responsibilities
- Maintain the desktop and server computing environment, network, and telephony infrastructure.
- Provide administrative support to employees and assist with software, hardware, telephone, voicemail, network, and application issues.
- Support Microsoft Server, Microsoft 365 technologies, Azure Cloud Services, Active Directory, Entra ID, and related technologies.
- Support information systems planning, implementation, and administration across IT functional areas.
- Troubleshoot and resolve basic hardware, software, and network issues according to internal procedures and guidelines.
- Assist end users with software and hardware malfunctions and set up new equipment.
- Document and escalate issues as necessary.
- Install and configure software and apply patches and updates.
- Maintain servers, workstations, network devices, and other IT infrastructure.
- Test and monitor IT system performance to ensure security and reliability.
Benefits
- 401(k) with an automatic 3% employer contribution.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Flexible spending account.
- Dependent care flexible spending.
- Health savings account.
- 529 plan.
- Paid vacation leave.
- Paid sick leave.
- Paid holiday leave.
- Short-term disability leave.
- Long-term disability leave.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
