IT Systems Administrator

Huntress is seeking a skilled Systems Administrator to join their team. The Systems Administrator will play a vital role in the day-to-day management, maintenance, and support of the organization's IT infrastructure. Responsibilities include providing comprehensive hardware and software support, maintaining and scaling SaaS systems, troubleshooting technical issues, and working collaboratively with cross-functional teams. The ideal candidate will have a solid technical background, exceptional problem-solving skills, and the ability to work independently and autonomously.

• Provide comprehensive hardware and software support, including troubleshooting and issue resolution
• Maintain, support, and scale SaaS systems for optimal performance and availability
• Work independently with limited supervision, taking ownership of system maintenance and project initiatives
• Ensure smooth operation and availability of hardware, software, and SaaS applications
• Collaborate with cross-functional teams to plan and execute system upgrades and enhancements
• Implement and maintain system configurations, updates, and patches
• Conduct regular system monitoring and performance optimization
• Assist in the development and implementation of IT policies and procedures
• Provide technical guidance and support to end users
• Document and maintain accurate records of system configurations and changes

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
• Additional 1-2 years of relevant experience in help desk administration or a similar role
• Proven track record in providing comprehensive hardware and software support
• Demonstrated ability to execute without direct supervision, exhibiting strong self-motivation and initiative
• Familiarity with maintaining and supporting SaaS applications
• Strong troubleshooting skills and the ability to diagnose and resolve technical issues efficiently
• Solid understanding of security best practices for SaaS environments
• Excellent communication and interpersonal skills

• Fully remote work
• New starter home office set up allowance ($712 AUD)
• Generous personal leave entitlements
• Digital monthly reimbursement ($97 AUD)
• Superannuation