IT System Administrator 1/2 (Mobile Applications Developer - 10-0284)

State of Alaska•Anchorage or Juneau, AK

17h•Hybrid

About The Position

This position is open to Alaska Residents only. Shape the future of public service through mobile innovation. Join our dynamic Enterprise Applications team and take the lead in supporting and evolving the mobile applications that power essential services across the State of Alaska. As an IT System Administrator, you will help drive the mobile experience behind myAlaska—one of the State’s most widely used public-facing platforms. This is a unique opportunity to build a lasting career while contributing to high-impact, high-visibility services used by Alaskans every day, including the Permanent Fund Dividend application, Unemployment Insurance, the Health Insurance Marketplace, and more. In this role, you will: Support, publish, update, and manage the full lifecycle of the myAlaska mobile application and other statewide enterprise applications; ensuring that mobile services remain fast, reliable, and secure. Maintain and monitor app store presence, compliance, and performance, providing clear metrics on usage and release activity. Collaborate across the enterprise by working directly with business analysts, project managers, contractors, security teams, and department leadership to gather requirements and translate them into mobile and enterprise solutions that meet State standards. Solve complex challenges by testing, validating, and troubleshooting across environments, coordinating certification processes, and ensuring release readiness. Administer and support the underlying infrastructure that enables our applications—including virtual machines, containers, identity services, databases, operating systems, and cloud-native components. Document with clarity and precision to maintain reliable records of system configurations, release procedures, and technical decisions—strengthening knowledge transfer and future-focused improvements. If you're passionate about mobile application support and want to help deliver services that truly matter, this is your chance to lead, contribute, and grow—right here in the Last Frontier.

Requirements

Knowledge of the principles, methods, tools, and techniques that use object-oriented languages, analysis, and design methodologies.
Knowledge of computer languages and their applications to enable a system to perform specific functions.
Knowledge of the uses of database management systems and software to control the organization, storage, retrieval, security, and integrity of data.
Knowledge of specifications, uses, and types of computer or computer-related equipment.
Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
Knowledge of computer network, desktop, and mainframe operating systems and their applications.
Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.
Training in computer science, information technology, or system administration – or a similar field or professional experience – that provided knowledge of systems, networking software, hardware, protocols, and scripting/automation tools.
Knowledge of principles, methods, and tools for analyzing and developing systems testing and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues.
Training in computer science, information technology, system administration, or a similar field and professional experience in database, network, or system administration.

Responsibilities

Support, publish, update, and manage the full lifecycle of the myAlaska mobile application and other statewide enterprise applications; ensuring that mobile services remain fast, reliable, and secure.
Maintain and monitor app store presence, compliance, and performance, providing clear metrics on usage and release activity.
Collaborate across the enterprise by working directly with business analysts, project managers, contractors, security teams, and department leadership to gather requirements and translate them into mobile and enterprise solutions that meet State standards.
Solve complex challenges by testing, validating, and troubleshooting across environments, coordinating certification processes, and ensuring release readiness.
Administer and support the underlying infrastructure that enables our applications—including virtual machines, containers, identity services, databases, operating systems, and cloud-native components.
Document with clarity and precision to maintain reliable records of system configurations, release procedures, and technical decisions—strengthening knowledge transfer and future-focused improvements.