IT System Administrator

Kirby Risk•Indianapolis, IN

1d•Onsite

About The Position

Kirby Risk is hiring an IT Systems Administrator stationed at our new Distribution Center in the W 81st Street area of Indianapolis, supporting our Kirby Risk Indianapolis regional facilities. In this role, you'll support technology across the Indianapolis regional area while owning the systems that keep the Distribution Center itself moving. The systems you maintain are what let employees stay productive and deliver for our customers.

Requirements

Bachelor's degree in Information Technology or a related field and/or 4 years of relevant experience
Customer-first mindset with the drive to make a measurable impact on the operation you support
Hands-on familiarity with IT support, networking, troubleshooting, and tools such as Active Directory, SCCM, Intune, Entra, DHCP, Microsoft Office, Azure, and Exchange
Critical thinker, problem solver, quick learner
Advanced written and verbal communication skills
Highly detail-oriented, organizational skills (inventory, projects, tickets)
Composed under pressure, self-sufficient, ability to juggle multiple priorities and deadlines
CompTIA A+ certification (or demonstrated equivalent skills) required
Must have legal status that enables you to work in the U.S. We cannot obtain sponsorship.

Nice To Haves

Cisco CCNA, CompTIA Server+, Microsoft Certified: Windows Server Hybrid Administrator Associate, Microsoft Certified: Azure Administrator Associate preferred
Experience with Cisco Meraki, Webex Calling, NinjaOne preferred

Responsibilities

Provide IT support including device and user lifecycle management - provisioning and imaging new devices, troubleshooting issues, and decommissioning equipment and accounts
Support the day-to-day technology including wired and wireless networks, surveillance/camera systems, and the RF/wireless infrastructure used across our sites
Provide secondary support for the Distribution Center's automated inventory and material-handling systems, partnering with onsite system owners to keep operations running
Configure, maintain, and troubleshoot end-user devices (laptops, desktops, printers, peripherals), servers, and local network hardware such as switches and routers
Administer and support operating systems (e.g., Windows Server, Linux), business applications, and Microsoft 365
Apply patches and support backup, recovery, and security best practices to safeguard company data
Help manage security-awareness programs and monitor emerging cyber threats to stay current with industry threat intelligence
Use IT department ticketing system to manage and resolve user requests across a range of technical needs
Analyze computer systems and networks to ensure effectiveness and efficiency, and report on system performance, process improvements, and helpdesk activity
Partner with IT team, vendors, and other business units to deploy, upgrade, and maintain systems
Facilitate disaster recovery, executing recovery procedures to restore and sustain critical systems during outages to minimize downtime to operations