IT System Administrator II: Public Safety

Williamson County • Georgetown TX 78626, TX

5d • Onsite

About The Position

This is an internal job opportunity exclusive to current employees of Wiliamson County. Reporting directly to an assigned IT Manager or Director, this role is responsible for managing, configuring, and maintaining the reliable operation of countywide and/or critical technology systems or applications. This position is Level II of III in System Administrators. Funding for this position will be effective October 1, 2026.

Requirements

• Vocational/technical diploma or certificate and three (3) years of job-related experience; OR four (4) years of job-related experience
• Working knowledge of specific job-related technology
• Valid driver’s license (Required within thirty (30) days of employment)

Nice To Haves

• Bachelor's degree in a related field
• Working knowledge in all areas of technology software, hardware, data, methodologies, frameworks, and infrastructure
• Technology certification in area of responsibility

Responsibilities

• Configures, administers, and maintains designated system or application to support end users’ needs
• Manages configurations, processes, and systems of designated technology infrastructure
• Assigns rights and roles for software applications
• Tracks system bugs, reporting issues, and resolutions
• Provides customized supporting tools for end users (i.e. reports, forms, workflows, reports, etc.)
• Performs regular testing and auditing of designated systems, software, and procedures
• Provides advanced technical consulting and support services as needed
• Designs and delivers training programs
• Attends all meetings and trainings, as required
• Performs special duties as assigned
• Manages applications used by first responders in Williamson County and participating agencies
• Manages hardware and software systems related to Law Enforcement, Emergency Medical Services, and Emergency Management such as Computer Aided Dispatch (CAD)
• Manages projects related to public safety technologies
• Participates in a rotating after hours on-call schedule

Benefits

• Williamson County is a tobacco free workplace. The use of tobacco products (e.g., cigarettes, cigars, pipes, snuff, chew, etc.) and Electronic Nicotine Delivery Systems (ENDS) (e.g., vapor, e-cigarettes, etc.) is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree