System Administrator I - Public Safety

City of Independence • Independence, MO

13d • Onsite

About The Position

The City of Independence is seeking highly motivated, solution‑oriented individuals to join the Technology Services Department. As a member of the Technology Services team, the Systems Administrator I will be part of a culture of innovation, initiative, and collaboration. Guided by the City’s Strategic Plan, this position provides opportunities to showcase technical expertise and ingenuity. This role works as part of a team to install, maintain, and troubleshoot technology systems that support public safety operations for the Police Department. The Systems Administrator I will contribute to developing service delivery standards and best practices, and will serve as a subject matter expert for the City’s public safety technology systems.

Requirements

• Personal computers, printers, scanners, computer software applications, local area networks, cell phones and business telephone operations
• Network Routing and Switching fundamentals such as vlan, spanning tree, trunking, IP addressing/subnetting, etc.
• Networking and ethernet standards, copper and fiber design and installations
• Wireless infrastructure design and management
• vmWare Virtual Server Management
• Active Directory Domain Services including Domain Controllers, DHCP, DNS, Group policy
• Azure Principles Role-Based Access Controls (RBAC)
• Multi-Factor Authentication (MFA) principles
• Network Security fundamentals including perimeter, endpoint, server, mobile, and cloud
• PBX and Cloud telephony (UCaaS)
• Effective prioritization and time management techniques
• Ability to effectively deliver clear, detailed, and correct verbal and written communication predicting questions and concerns, understanding opposing ideas, concepts, and options.
• Ability to research, define, and validate a variety of information and statistical data and materials.
• Ability to identify, prioritize, delegate, and complete required tasks in the manner and timeframe required.
• Bachelor’s degree from an accredited college or university in an applicable area of study and a minimum of four (4) years’ progressively responsible experience performing the above and related duties; or any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
• A valid driver’s license is required.
• Must complete required NIMS level training within the first six months of hire.

Nice To Haves

• Bilingual skills preferred

Responsibilities

• Assist in support and troubleshooting of computer hardware, software, telephones, and networks
• Assist in designing, upgrading, and troubleshooting IT systems
• Assist in providing specifications for various technology systems’ architecture
• Responsible for monitoring IT hardware operations to ensure proper configurations
• Prepare for and implement enhancements and upgrades to IT systems
• Advise network users of hardware requirements, configurations, and limitations
• Evaluates and reports on new technologies to enhance capabilities of the network

Benefits

• Drug testing
• Background Check

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level