IT Support Technician (1306-26-16)
About The Position
We're on the lookout for top-tier talent to join our upper-tier municipality! If you're ready to take your career to new heights, learn from some of the best local government experts, or are just interested in being a part of positive work culture, where opportunities for growth and career advancement exist - we want to hear from you! Seize the opportunity to contribute to a future that will leave a lasting impact for generations. Take action today by applying and join us in shaping tomorrow together! As the IT Support Technician, you are the first point of contact for County and Municipal staff technical assistance requests.
Requirements
- Diploma or degree in Computer Technology or a related field
- Valid Class G driver's license, with a clean driver’s abstract.
- 2 years of related job experience.
- Forward thinker! You excel at analyzing technical issues, identifying problems, and taking corrective action.
- Enjoy working with internal and external customers to help them efficiently and effectively solve problems.
Nice To Haves
- Enjoy learning new things and working with a wide range of people, across multiple different teams both internally and externally to the organization.
- Would appreciate the opportunity to have flexible or work-from-home opportunities if possible.
- Thrive in a collaborative team environment with a focus on growth and professional development opportunities.
- Wellness in the workplace is important to you, and you enjoy attending events, lunch-and-learns and more!
- Take pride in serving a community that offers a diverse landscape, tourist attractions, a booming downtown scene, a lively arts community, and a strong local business sector.
Responsibilities
- Handle multiple support requests for hardware and software, troubleshoot, resolve and document support tickets.
- Work alongside other Corporate Services Information Technology staff members on various projects and requests, while balancing changing tasks and deadlines.
- Utilize your technical expertise to problem solve issues as they arise, while also leveraging your attention to detail and efficiency to effectively work through support tickets.
Benefits
- Paid time off
- OMERS pension enrollment
- Access to an employee assistance program
- Health and dental benefits package
- Flexible and work-from-home arrangements are for eligible employees.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
