IT Support Technician
Commercial Capital Company.•Lenexa, KS
About The Position
The IT Support Technician assists with day-to-day technology support across the organization. This role focuses on workstation setup, troubleshooting, printer support, Microsoft 365 assistance, and helping maintain reliable technology operations. This is a hands-on position ideal for someone looking to grow their career in IT while learning business systems and support processes in a fast-paced environment.
Requirements
- Associate degree, technical coursework, or equivalent experience preferred
- Information Technology, Computer Support, or related field preferred
- Equivalent hands-on or self-taught experience welcomed
- 0–2 years of experience
- Willing to train the right person
- Experience with troubleshooting, hardware setup, printers, or customer support is helpful
Nice To Haves
- CompTIA A+ (bonus)
- Microsoft Fundamentals certifications
- Any relevant IT or technical support certification
Responsibilities
- Set up and deploy laptops, desktops, monitors, and office equipment
- Assist users with login issues, password resets, and troubleshooting
- Install and troubleshoot printers, scanners, and peripherals
- Support Microsoft 365, Teams, and standard office applications
- Maintain inventory records and document completed work
- Assist with workstation moves, cabling, and equipment organization
- Escalate advanced issues to senior IT staff when needed
- Follow documented procedures and assist with technology projects
- Provide friendly and professional support to employees
- Maintain a willingness to learn new technologies and systems
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
