IT Support Technician I - Help Desk Support

Texas Tech University•Lubbock, TX

About The Position

The IT Support Technician I provides technical support and assistance to departments, faculty, staff, and students using basic hardware and some software. The position provides basic hardware, software, system, and maintenance support for the department or unit, including desktops, printers, and lab equipment. It also performs technical duties necessary for department or unit business operations.

Requirements

  • Bachelor's degree with coursework in computer science, MIS, IT, or another related area, or a combination of related education and/or experience.

Responsibilities

  • Provide technical support and assistance to departments, faculty, staff, and students.
  • Provide basic hardware, software, system, and maintenance support for the department or unit, including desktops, printers, and lab equipment.
  • Perform technical duties necessary for department or unit business operations.
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