IT Support Specialist – Super Yacht Technology
Triton Technical•Tukwila, WA
•Hybrid
About The Position
Step beyond the traditional helpdesk role and into a world where technology meets luxury. We're looking for a skilled IT Support Specialist to provide technical support for high-end super yachts-ensuring seamless connectivity, performance, and reliability in some of the most unique and demanding environments. If you enjoy troubleshooting complex systems and want your work to have real-world impact beyond the office, this role offers a rare opportunity.
Requirements
- Experience in IT helpdesk or technical support roles
- Strong knowledge of networking, Windows environments, and Office 365
- Ability to diagnose and resolve issues independently
- Clear communication skills with a customer-first mindset
- Adaptability in fast-paced, high-expectation environments
Nice To Haves
- Experience with maritime tech
- Experience with satellite systems
- Experience with luxury service environments
Responsibilities
- Provide remote and/or on-site technical support for onboard yacht systems
- Troubleshoot networking, satellite communications, AV/IT systems, and user devices
- Support crew and guests with responsive, high-quality service
- Manage and resolve helpdesk tickets with urgency and precision
- Assist with system setups, upgrades, and maintenance
Benefits
- 20 Days PTO
- Health Insurance at $80/month for Employee-Only
- 100% Company Covered Dental Insurance
- 401(k) Plan
- Cell Phone & Internet Reimbursement
- 8 Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
