IT Support Specialist - CAD Systems

Designworks TalentIndianapolis, IN
Onsite

About The Position

A well-established, growth-oriented engineering firm is seeking an IT Support Specialist (CAD Systems) to support Autodesk and Bentley platforms used on large-scale civil infrastructure projects. This is a technical IT role focused on system deployment, administration, and advanced support—no CAD design or drafting required. You’ll work closely with engineers, IT leadership, and software vendors to ensure reliable, high-performing CAD environments across the organization.

Requirements

  • 1–3 years of experience in IT support, CAD systems administration, or software deployment
  • Hands-on experience with Autodesk and Bentley platforms
  • Strong Windows OS, networking, and troubleshooting skills
  • Experience supporting CAD environments in virtual or hybrid infrastructures

Nice To Haves

  • Experience with ProjectWise, Autodesk Docs, or BIM 360
  • Scripting or automation experience (PowerShell, Python, batch)
  • Relevant certifications (Autodesk, Bentley, CompTIA)

Responsibilities

  • Deploy, configure, and support Autodesk & Bentley CAD systems (Civil 3D, AutoCAD, Revit, MicroStation, OpenRoads)
  • Manage updates, patches, configurations, and CAD standards
  • Provide Tier 2/3 support for CAD performance, licensing, and interoperability issues
  • Act as a primary technical contact for Autodesk and Bentley support
  • Administer licensing and support CAD data platforms (ProjectWise, Autodesk Docs, BIM 360)
  • Partner with infrastructure teams to optimize workstation and virtual environments
  • Identify opportunities for automation and process improvements

Benefits

  • Competitive compensation
  • Benefits
  • Long-term growth opportunities
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