IT Systems Specialist

Polymer Concepts Technologies • Hanover, PA

2d • Onsite

About The Position

Polymer Concepts Technologies PBY, Inc. KRS Division dba Kaydon Ring & Seal (“KRS”) is responsible for Aerospace and Industrial applications. KRS has a customer portfolio that includes all major players in the Aerospace and Industrial industries. Our business is fully customer focused, with products specifically designed for an engine/airframe application and then produced in small quantities and small lots on highly flexible equipment. Extreme product range fragmentation, complex product design, very high-quality standards and traceability requirements are the peculiarity of KRS. The IT Systems Specialist is responsible for analyzing, troubleshooting, testing & evaluating existing network systems and for performing system & network maintenance. This position is operational in nature and is expected to maintain a regular on-site presence, serving as a trusted partner for the IT Department.

Requirements

• Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent work experience.
• 1-3 years of experience in IT support, systems administration, or infrastructure support roles.
• Strong knowledge of Windows operating systems, Active Directory, networking fundamentals, and endpoint management.
• Experience supporting cloud services and virtualization platforms.
• Familiarity with cybersecurity concepts, backup solutions, and system monitoring tools.
• Strong communication, customer service, and documentation skills.
• Strong attention to detail.
• Able to organize and prioritize work.
• Time management skills to ensure that administrative tasks are completed.
• Ability to troubleshoot complex technical issues independently.

Nice To Haves

• Familiarity with CMMC2.0

Responsibilities

• Provide Tier 1 and Tier 2 technical support for hardware, software, networking, and systems-related issues.
• Administer user accounts, permissions and group policies within Microsoft Azure Active Directory and other cloud environments.
• Monitor system performance, backups, security updates, and patch management processes.
• Configure and troubleshoot networking equipment including switches, routers, VPNs, and wireless access points.
• Document technical procedures, configurations, and support activities.
• Collaborate with cross-functional teams to improve IT operations and security posture.
• Provide end-user training and technical guidance on newly implemented software, systems, and IT equipment to ensure effective adoption and operational efficiency.
• Keep up-to-date with technological trends.
• Work with IT counterparts across organization.
• Resolve networking problems by identifying, diagnosing and resolving network problems.

Benefits

• Safe Harbor 401k Plan with Company match up to 3.5%
• Medical, dental, vision and voluntary benefits on the 1st of the month following hire date
• PTO
• Bonus eligible
• Company paid life insurance, short-term disability and long-term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree