IT Support Internship - 2027
About The Position
The IT Support Intern will support projects and initiatives related to employee onboarding, office moves, and hardware management. The role includes fulfilling service requests, configuring and deploying PCs, and managing hardware inventory. The successful candidate will have a strong understanding of PC hardware and peripherals and a fundamental understanding of computer operating systems, applications, drivers, and how they function. The work is typically performed in an office environment with normal safety precautions and may involve physical effort handling light materials, boxes, or equipment. Regular, physical, predictable on-site attendance is required. Routine same-day travel to offices, meetings, and seminars is required and involves using a personal vehicle. The position requires some weekday evening and weekend work for project-related tasks, and availability for mobile phone calls for off-hours emergencies.
Requirements
- Fundamental understanding of computers and peripherals.
- Experience installing computer software.
- Experience installing computer peripherals, such as printers, dual monitors, keyboards, mice, docking stations, wireless devices, and Bluetooth devices.
- Pursuing a bachelor's degree in Computer Science, Information Technology, Management Information Systems, or Computer Information Systems.
- Must be able to lift 50 pounds unassisted.
- Must be able to work after hours and weekends when required.
- Good communication skills.
- Great customer service skills.
- Self-motivated with a strong work ethic.
- Reliable.
- Eager to learn.
- Resourceful and proactive.
Nice To Haves
- Experience with PC setups in a professional environment.
- Experience installing a computer operating system.
- CompTIA A+.
Responsibilities
- Assist with fulfillment of IT service requests.
- Assist with provisioning and deployment of PCs.
- Assist with office setups and moves.
- Assist with employee onboarding and termination tasks.
- Execute recurring hardware inventory management tasks.
- Travel to various offices for setups, moves, and teardowns.
- Be available to take mobile phone calls for off-hours emergencies.
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What This Job Offers
Career Level
Intern
