IT Support Analyst

constellium•Van Buren Township, MI

1d•Hybrid

About The Position

The IT Support Analyst is an on-site position that provides ongoing user support for all IT related subjects for our Automotive plant in Van Buren, MI to ensure application support for manufacturing and business processes, provides operational support for local IT infrastructure and maintains the IT assets in accordance with the security requirements provided by Constellium.

Requirements

Degree or Diploma in Information Technology or a comparable education
3 years’ experience in Infrastructure and User support
Good communication skills, with a customer centric attitude
Ability to work in autonomy and in virtual teams

Nice To Haves

Plex experience preferred
Experience in manufacturing environments is a plus
Good understanding of ITIL framework will be an advantage

Responsibilities

Provide operational support for local IT infrastructure (PCs, printers, local network, servers, telephony, etc.)
Local application support, maintenance and user management
Support of strategic projects, balancing local business demands and corporate strategy
Ensure compliance with relevant IT security matters (SOX, TISAX, IATF, patches)
Expansion and further development of the IT infrastructure and optimization of IT processes
Creation and updating of technical documentation

Benefits

Day 1 insurance benefits
Retirement plan with 3% employer contribution
401k matching 100% of the first 6% contribution
Hybrid work arrangement
Constellium Cares Committee for employee engagement and community outreach
Annual allowance for company swag
Fitness reimbursements for gym memberships, new workout equipment and more
Adoption assistance
Paid parental leave (16 weeks for birthing parents, 4 weeks for non-birthing parents)
Childcare expense assistance
Tuition reimbursement program
Student Loan Repayment Program (up to $3,000 per year)