IT Statewide Associate Analyst 1-4 (Appdm Lagov Erp Logistics Pos #50389915)

State of Louisiana•Baton Rouge, LA

1d•Onsite

About The Position

The Division of Administration’s Office of Technology Services (OTS) has a vacancy in the Applications and Data Management (AppDM) Section. The position supports the Logistics modules of Louisiana’s LaGov ERP system, which runs on SAP R/3. It is a professional journeyman-level business analyst role on the Logistics team. The analyst must understand the capabilities of the ERP’s functions, procurement and contract practices, and the other Logistics modules, and be able to apply that knowledge to the ERP system. Work is reviewed generally by an IT Statewide Analyst or higher-level authority. The vacancy may be filled at the IT Statewide Associate Analyst 1, 2, 3, or 4 level through the career progression group. It is a full-time, on-site position in the Greater Baton Rouge area. The appointment may be a new hire or a promotion of a current permanent-status classified employee. OTS aims to provide innovative, effective, and reliable technology solutions supporting Executive Branch departments and to improve the State’s return on technology investments through informed decision-making, effective problem-solving, successful projects, and skilled professional staff.

Requirements

Two years of experience in information technology, or six years of full-time work experience in any field, or an associate’s degree in information technology, or a bachelor’s degree.
Knowledge of the capabilities of multiple ERP functions and specific knowledge of procurement and contract practices.
General knowledge of other Logistics modules and the ability to relate that knowledge to the ERP system.
Every 30 semester hours earned from an accredited college or university may count as one year of experience toward the six-year work experience requirement, up to 120 semester hours (four years).
An approved certification may substitute for education and/or experience requirements when the appointment is made from a Certificate of Eligibles; approved certifications may provide up to two years of experience credit, which may be substituted for a bachelor’s degree.
Applicants must provide relevant, detailed education and experience information in the application; resumes are not accepted in place of completed education and experience sections.

Responsibilities

Serve as an ERP Logistics business analyst, providing system assurance, answering questions, assisting users, and recommending solutions to moderately complex system and user issues.
Refer users to other groups when they need training, system security assistance, database support, communication assistance, or other services.
Work with OTS and vendor staff on application designs, problems, and issues.
Prepare estimates and schedules for assigned tasks, contribute to project work plans, and ensure tasks are completed with little supervision.
Analyze change requests for compliance with state policies and practices and assess their effects on the ERP application and its users.
Develop business specifications for change requests based on evaluations and input from ERP users and other entities, and assist in prioritizing changes.
Analyze and test new releases and changes, including the primary application and complementary software, applications, tools, and utilities; develop test plans, conduct and document tests, and evaluate and record results.
Prepare for implementation of new releases and changes by updating documentation, online help, and training materials; preparing user notifications; and assisting with production schedules and monitoring.
Develop and maintain user and project documentation for current applications, releases, and enhancements, including online help, manuals, quick reference guides, test documentation, and training documentation.
Develop training materials for new and experienced ERP users, help analyze training needs, conduct or assist with classes and workshops, and evaluate training effectiveness.
Assist in planning and coordinating group meetings about releases, potential changes, application problems, and priorities for system changes.
Assist in preparing and delivering presentations, including agency seminars, workshops, and application demonstrations for staff with varying levels of expertise.
Perform assigned tasks, special projects, analyses, studies, and plans, including special reports, audit preparation, support for DOA/ERP control agencies, impact evaluations, and development or installation of ERP applications and releases.