About The Position

The Division of Administration’s Office of Technology Services (OTS), Product Delivery Section, is hiring for its Analysis team. The role leads and performs business and/or technical analysis of highly complex business and technical requirements and processes for projects or initiatives. The analyst collaborates with agency subject matter experts, developers, and other analysts, and supports IT systems modernization through requirements and process work and quality assurance activities. The team works with partner agencies and OTS resources, helps Delivery Managers guide projects using Agile and traditional methodologies, and performs automated and manual software application testing. The vacancy may be filled at the IT Statewide Analyst 1, 2, or 3 level through the career progression group. The Office of Technology Services works to deliver innovative, effective, and reliable solutions supporting Executive Branch Departments’ IT functions. Its goals include improving the return on the State’s technology investment through informed decision-making, effective problem-solving, increased project success, and a skilled professional staff. The Division of Administration is the state government’s management arm and the hub of its financial operations. Its responsibilities include overseeing capital construction, supporting community development through state and federal grants, developing the state budget, providing technology services, advising agencies on purchasing and contracting, and administering federal recovery funds for Louisiana residents.

Requirements

  • Meet one of the following minimum qualification pathways: five years of experience in information technology, project management, business analysis, or administrative services; or six years of full-time work experience in any field plus three years of qualifying experience; or an associate’s degree in information technology plus three years of qualifying experience; or a bachelor’s degree plus three years of qualifying experience; or a bachelor’s degree with 24 semester hours in information technology, computer science, engineering, mathematics, or business analytics plus two years of qualifying experience; or a master’s degree plus two years of qualifying experience.
  • Experience substitution: each 30 semester hours earned from an accredited college or university may count as one year toward the six years of full-time work experience in any field, up to 120 semester hours and four years of substitution.
  • Applicants qualifying through college training or a baccalaureate degree must provide an official college transcript to verify claimed credentials before appointment.
  • A background check, including criminal record history, will be conducted before a new hire; prospective employees may also be subject to pre-employment drug testing and federal employment eligibility verification through E-Verify.

Responsibilities

  • Lead and perform business and/or technical analysis of highly complex requirements and processes for projects or initiatives, collaborating with agency subject matter experts, developers, and other analysts.
  • Mentor and train lower-level Analysts and Associate Analysts in business and/or technical analysis of complex requirements and processes.
  • Create and deliver overview and/or detailed documentation of highly complex current- and future-state business or technical processes, including pros, cons, and recommendations concerning potential future-state processes.
  • Document business and/or technical analysis practices and procedures.
  • Perform other tasks, special projects, analysis, studies, and plans as directed.
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