About The Position

The Sr. UI/UX Designer works within the Office of Technology Services (OTS), Architecture, Standards & Platform Section, supporting the statewide design practice. The incumbent partners with product and engineering teams to deliver accessible, user-centered designs and contributes to the State’s design system and standards to promote consistent, usable experiences across services. The position performs design, usability, and user experience functions; supports statewide IT project delivery; and assists with developing the section’s document library, standards, and guidance. The role also researches and stays informed about OTS and industry standards in design, usability, user experience, and accessibility. This vacancy may be filled at the IT Statewide Analyst 1, 2, or 3 level through a career progression group.

Requirements

  • Meet one of the stated minimum-qualification pathways: five years of experience in information technology, project management, business analysis, or administrative services; or six years of full-time work experience in any field plus three years in one of those areas; or an associate’s degree in information technology plus three years of relevant experience; or a bachelor’s degree plus three years of relevant experience; or a bachelor’s degree with 24 semester hours in information technology, computer science, engineering, mathematics, or business analytics plus two years of relevant experience; or a master’s degree plus two years of relevant experience.
  • Experience substitution: Each 30 semester hours earned from an accredited college or university may count as one year toward the six years of full-time work experience in any field, up to 120 semester hours and a maximum of four years.
  • An approved-area certification may substitute for education and/or experience requirements at hire or promotion when the appointment is made from a Certificate of Eligibles.
  • Provide relevant, detailed education and experience information in the application; resumes are not accepted in lieu of completed education and experience sections.
  • Submit original documentation upon hire if selected.
  • Undergo a background check; prospective employees may also be subject to pre-employment drug testing and employment eligibility verification through E-Verify.

Responsibilities

  • Create and edit wireframes and mockups that conform to accepted standards and procedures.
  • Participate in project planning meetings and lead user interviews and usability studies to understand user needs related to applications under development.
  • Lead and participate in design and usability reviews of systems in development and production.
  • Lead design reviews and critiques to develop user requirements and maintain standards across teams and projects.
  • Lead fellow designers in troubleshooting user-flow issues across projects.
  • Conduct accessibility audits of systems.
  • Lead usability testing and assist with user acceptance testing.
  • Attend and participate in project meetings, including daily standups, planning meetings, and retrospectives, and keep project leadership informed of progress toward project goals.
  • Assist in preparing and creating presentations and refining project documents to meet design and language standards.
  • Assist in creating training assets.
  • Assist with developing the section’s document library and standards, including design-process documents, best practices, and guidance for internal teams and other OTS sections.
  • Research and remain informed of OTS and industry standards for design, usability, user experience, and accessibility.
  • Perform other tasks, special projects, analysis, studies, and plans as directed.
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