IT Statewide Associate Engineer 1-4(Dco/Ots)
About The Position
The Division of Administration’s Office of Technology Services (OTS) is hiring for its Data Center Operations Section. OTS delivers innovative, effective, and reliable solutions supporting IT functions within Executive Branch departments and seeks to improve the State’s technology investments through sound decision-making, problem-solving, successful projects, and a skilled professional workforce. This position supports the administration and ongoing maintenance of cloud-based services used across multiple state agencies. The role assists with routine cloud-platform configuration and updates, contributes to reliable enterprise cloud services, and provides general guidance to agency staff, technical teams, and vendors. It also helps document processes, troubleshoot cloud-related issues, assess technology needs, review vendor offerings, maintain documentation and change records, share knowledge, and provide general input on technology planning and trends. The position may be filled at Associate Engineer levels 1 through 4, depending on the selected applicant’s experience.
Requirements
- Two years of experience in information technology; or six years of full-time work experience in any field; or an associate’s degree in information technology; or a bachelor’s degree.
- College coursework substitution: each 30 semester hours from an accredited college or university counts as one year toward the six years of full-time work experience, up to 120 semester hours (four years).
- An approved-area certification may substitute for education and/or experience requirements at hire or promotion when the appointment is made from a Certificate of Eligibles.
- Any college hours or degree used to meet qualifications must be from an accredited college or university.
Responsibilities
- Support administration and ongoing maintenance of cloud-based services used across multiple state agencies.
- Assist with routine configuration and updates to cloud platforms and related technologies according to established standards and operational requirements.
- Contribute to policies, procedures, and practices that support reliable enterprise cloud services.
- Provide general guidance and support to agency staff, technical teams, and vendors on cloud service usage and best practices.
- Document processes, provide instruction where appropriate, and assist with troubleshooting and analysis of cloud-related issues.
- Participate in evaluating current and emerging needs related to cloud technologies.
- Assist in reviewing vendor offerings, updating documentation, and maintaining change records in accordance with organizational guidelines.
- Contribute to knowledge-sharing efforts within OTS and with partner agencies about cloud concepts, processes, and tools.
- Support management and agency representatives with general input on technology considerations, planning activities, and trends.
- Stay informed about industry developments by reviewing technical materials and resources.
- Perform other duties and assist with projects or initiatives as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
