IT Specialist - 2nd Shift

Cardinal Glass Industries•Ocala, FL

13d

About The Position

The IT Specialist provides technical support to end users and performs setup, maintenance, installation, and troubleshooting of computer hardware, software, and network systems. The role also supports plant-wide projects and may involve work at heights using a vertical lift, as well as exposure to conditions found in a repair or fabrication facility. The position is scheduled Monday through Friday, 8:00 p.m. to 4:30 a.m., and pays $25.15 per hour. It reports to the IT Manager. The employee must be available for after-hours calls when needed and may be assigned other job-related duties.

Requirements

High school diploma or equivalent.
One year of related work experience.
Basic knowledge of PC hardware.
Experience with Microsoft operating systems.
Basic mechanical skills.
Knowledge of networking.
Knowledge of Microsoft DOS, Microsoft Office, Microsoft Server OS, and remote connection technologies.
Must drive for company business and pass a Motor Vehicle Records check with a result meeting company policy requirements.
Must be able to work after-hours calls when needed.
Internal applicants must have zero progressive discipline in the last six months.
Ability to lift up to 50 pounds.

Nice To Haves

CompTIA A+ certification.

Responsibilities

Set up new PCs with appropriate operating systems, networking components, office applications, and other software.
Perform preventive maintenance on PC hardware, including cleaning.
Replace or install hardware and peripheral components, such as monitors, keyboards, printers, and disk drives, at users’ premises.
Work on plant-wide projects using hand tools, power tools, and mobile/aerial equipment.
Install and repair network cabling.
Refer major hardware problems to service personnel for correction.
Provide telephone, in-person, and online support to end users.
Provide individual and group instruction on equipment, software, and network features as needed.
Troubleshoot and solve IT-related issues.
Perform other job-related duties as required.
Perform duties safely and in compliance with applicable regulations and company policies.
Respond to after-hours calls when needed.