IT Specialist (Inventory Technician)

RideNow Group • Chandler, AZ

46d • Onsite

About The Position

The IT Specialist is responsible for the complete lifecycle management of IT assets, including procurement, deployment, inventory tracking, and proper disposal. This role combines hands-on hardware handling and logistics with basic end-user technical support. Based in our Chandler office, you will ensure that equipment is ordered, configured, shipped, and properly retired in accordance with company policies while serving as a key operational support resource for staff.

Requirements

• 1–3 years in IT inventory management, asset tracking, or IT hardware support role preferred.
• Experience with IT Asset Management (ITAM) systems, hardware imaging tools, and basic Windows/Mac troubleshooting.
• Associate’s degree in Information Technology, Computer Science, or a related field (or equivalent certifications/experience).
• Proven ability to track hardware through its entire lifecycle, maintaining precise records and conducting audits.
• Hands-on skill in unboxing, imaging, configuring, packaging, and deploying IT equipment safely and efficiently.
• Ability to diagnose and resolve fundamental hardware and peripheral issues for end-users.
• Excellent verbal and written communication skills, capable of explaining technical solutions to non-technical users in a friendly, approachable manner.
• Proven ability to manage a high volume of requests simultaneously, maintaining focus and speed under pressure.
• Collaborative spirit, eager to learn from senior IT staff and contribute to the overall success of the support team.

Responsibilities

• Manage the ordering of IT equipment and handle related invoicing and vendor communication.
• Oversee the recycling and disposal of obsolete or damaged equipment in compliance with company policy.
• Prepare computers and laptops for deployment, including imaging and configuration.
• Coordinate the shipping and receiving of IT equipment to and from office locations and remote staff.
• Provide fundamental end-user support to assist staff with hardware-related issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree