IT Site Support Analyst

Michelin•Sandy Springs, SC

1d•Onsite

About The Position

This opportunity is in Anderson, SC. As the largest rubber manufacturing plant in the world with 800+ employees, our plant produces rubber, metallic and textile tissues, as well as other technologies for all types and sizes of tires, including passenger car, light and heavy truck, mining and aircraft tires. Every single Michelin tire manufactured in North America contains a product manufactured at our Anderson plant! Our campus features amenities including a cafeteria, company gym, credit union, and health center. We are driven to inspire our team to achieve both long-term career and personal goals. Family, teamwork, and commitment to our customers are at the center of our culture. Come join our team today! Michelin has an immediate opening for an IT Support Analyst. In this role the ideal candidate will be very responsive to internal customers ensuring the availability of IT systems within the facility so that all departments have access to the information and tools that they need to effectively perform their responsibilities. Michelin’s purpose is to support everyone’s right to move freely to find their better way forward. If respect for people, teamwork and trust are some values you live by you should consider joining us, the Worldwide leader in Tires!

Requirements

IT project management experience.
Prior experience in supporting Information Systems (IS) operations in a manufacturing environment is preferred.
Willingness to provide on-call support or deployment work outside of normal work hours and weekends, as needed.
Effective interpersonal skills with proven ability to work with others to gather requirements and translate them into relevant functional specifications.
Ability to work autonomously with minimal guidance.
Effective problem-solving skills to analyze, find the root cause, and implement solutions to eliminate/reduce the risk of the problem happening again.
Effective analytical skills to objectively examine data, recognize patterns, and make connections between seemingly unrelated ideas or concepts.
Demonstrated daily agile and lean practices.
Proven attention to detail and data accuracy in previous work.

Responsibilities

Lead IT project management while ensuring service level and user satisfaction
Provide site layer 1 IT telephony infrastructure management and audiovisual (AV) management
Provide support for site IT network access layer Management
Provide leadership for BT network Switch modifications
Act as primary interface between Information Systems (IS) and application’s business power users/owners.

Benefits

Personalized development plans
mentorship
cross-functional opportunities
Unique career paths and opportunities for advancement
Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized.
Option to join one of our Connected Communities.
Work on projects that matter—from sustainable materials to digital transformation.
Be part of a company that does what's right.
We use sustainable business practices while balancing the needs of our customers and communities.
equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.
reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs.