IT Server Administrator II

RALLY CREDIT UNION•Corpus Christi, TX

7d•Onsite

About The Position

Responsible for the daily administration and overall health of the enterprise server infrastructure and associated applications. The role designs physical and virtual servers to meet business needs and business continuity requirements. It manages server hardware, operating systems, storage, applications, security, performance, availability, and lifecycle maintenance; provides Tier 2 infrastructure support; and maintains compliance with established change-management and business-continuity processes. The position is based at the JWV Administration Building in Corpus Christi, Texas, and reports to the I.T. Infrastructure Manager.

Requirements

Bachelor’s degree from an accredited college or university in information technology or a related field; equivalent I.T. experience may be considered in lieu of a degree.
Five years of Information Tech Support experience, including at least three years managing and administering Microsoft Windows Server infrastructure.
Must possess and maintain, or be able to obtain within 180 days of employment, CompTIA Security+ and CompTIA Server+ certifications.
Thorough understanding of current Microsoft Server operating systems, Active Directory, Group Policy, NTFS, DNS, DHCP, PowerShell, enterprise storage and backup solutions, Hyper-V, and VMware.
Valid Texas driver’s license, means of transportation, and ability to travel independently.
Ability to perform job functions independently or with limited supervision and work effectively alone or as part of a team.
Ability to read and follow written and oral instructions, and communicate information clearly and logically.
Ability to work professionally with people of diverse cultures and at various organizational levels, including providing customer service and exercising discretion.
Ability to maintain composure under deadlines, accuracy and quality requirements, and fast-paced conditions, and to manage multiple changing priorities.
Ability to exercise discretion in handling confidential matters.
Physical ability to manipulate wrists and hands, maintain visual acuity for detailed work, bend and stoop regularly, reach overhead, and lift up to 50 pounds; close vision is required for frequent computer-monitor and document viewing.
Working knowledge of Microsoft Office applications.

Nice To Haves

Experience with Pure Storage, Veeam, SolarWinds, Azure, M365, Microsoft Entra ID, VDI, and load balancers.
Experience working in a financial institution environment.

Responsibilities

Analyze hardware, virtualization, operating system, storage, and application logs, and promptly remediate issues.
Monitor environment health and performance metrics in real time and resolve performance issues to maintain system health.
Ensure system usage and performance metrics are logged and available for analysis.
Meet service-level expectations through timely troubleshooting and resolution of reported issues.
Perform user account management.
Manage hardware and operating system lifecycles, including upgrades and updates to maintain performance and security.
Manage physical and virtual servers and appliances.
Manage Domain Controllers, Active Directory organizational units, and Group Policy.
Conduct system audits and analysis to identify performance trends, compute capacity, and compliance improvements.
Review system security audit reports and develop and implement approved remediation plans for violations and vulnerabilities.
Manage Microsoft DNS, DHCP, SQL, Print, and File servers.
Implement and manage deployment schedules for operating systems and applications, including patches, backups, and updates.
Develop standard operating plans and procedures for system security, maintenance, installation, and deployment.
Train and instruct team members in implementing operating plans and procedures.
Create and maintain infrastructure design documentation.
Provide status reports to the manager.
Maintain inventory of managed hardware, operating systems, and application licenses.
Monitor hardware and software license usage and report trends, concerns, and violations.
Maintain business-continuity compliance through backups, testing, and regular review of reports; report concerns or discrepancies to the supervisor.
Provide Tier 2 infrastructure support to the I.T. ServiceDesk.
Maintain knowledge through self-study and approved training opportunities.
Participate in departmental on-call and maintenance-window schedules.
Follow change-management procedures for all system changes.
Perform other duties as assigned.