Server Administrator II

Spencer's and Spirit Halloween•Egg Harbor Township, NJ

12d

About The Position

The Server Administrator II supports the stability, reliability, and continuous improvement of Spencer’s/Spirit’s IT infrastructure. As an experienced member of the Server Infrastructure team, this role independently administers existing technologies, implements approved enhancements, and contributes technical expertise to infrastructure expansion initiatives. The position monitors, maintains, and supports servers, virtual environments, storage systems, cloud platforms, and related software, collaborating with infrastructure and application teams to deliver scalable, secure, and resilient solutions that meet organizational service-level agreements. The role independently resolves moderately complex infrastructure issues, follows established architecture and security standards, thoroughly documents work, and escalates high-risk design decisions or unresolved problems to senior technical staff or management. It includes participation in an after-hours on-call rotation and support for annual PCI, internal, and external audits.

Requirements

3–5 years of IT experience, including at least 3 years administering server, virtualization, enterprise storage, and/or cloud technologies in a distributed corporate environment.
Strong working knowledge of infrastructure services including DNS, DHCP, FTP, SMTP, RDS, SSH, certificates, ADFS, and DFS, with the ability to troubleshoot complex issues and provide technical guidance to other IT groups.
Knowledge of support systems for server, storage, and virtualization environments.
Bachelor’s degree in computer science, systems analysis, information technology, or a related field, or equivalent experience.
Excellent written and verbal communication skills, including accurate infrastructure documentation, clear explanation of technical information, rapport-building, and effective teamwork in an environment with 24/7 on-call rotations.
Ability to meet defined performance targets, track operational results, and deliver reliable infrastructure services to users and application teams.
Administration experience in at least five of the following areas: Nutanix AHV virtualization; Microsoft 365 migration and administration; NetApp storage management; high availability and clustering; Active Directory policies and governance; Azure web service administration; Windows Server administration; Linux server administration; DevOps automation using Azure DevOps, Ansible, or Terraform; enterprise backup as a service; enterprise monitoring with Zabbix.
Working knowledge of operational automation using CMD, PowerShell, Bash, or Perl scripts; backup, restore, and recovery processes using Commvault; NetApp storage administration; Nutanix Prism and AHV administration; and native and third-party monitoring and troubleshooting tools.

Nice To Haves

Experience in a fast-paced retail environment.

Responsibilities

Support and maintain server infrastructure using established operational, security, and architecture standards to improve service reliability and business performance.
Monitor and report on the health, performance, capacity, availability, reliability, and relevant application-performance trends of servers and services managed by Server Operations.
Perform and coordinate application-infrastructure support across Windows and Linux server operating systems, Active Directory, DNS, DHCP, Group Policy, patching, DevOps automation, and Nutanix AHV virtualization.
Prioritize assigned work according to operational impact and team procedures.
Collaborate with project and application teams to validate operational readiness, document support requirements, and transition new applications, systems, and infrastructure initiatives into production.
Proactively monitor assigned systems, investigate alerts and service issues, and follow documented notification and escalation procedures to restore service promptly.
Participate in the after-hours on-call rotation and respond to incidents according to established support expectations.
Support annual PCI, internal, and external audits by providing infrastructure evidence, addressing assigned findings, and completing related remediation activities.
Resolve moderately complex infrastructure issues independently, document work thoroughly, follow established standards, and escalate high-risk decisions or unresolved problems.