IT Administrator II

TEKsystems•Kansas City, KS

6d•$68,000 - $72,000•Onsite

About The Position

TEKsystems' client is seeking an IT Administrator II to provide hands-on desktop support and technical assistance across the Kansas City headquarters and multiple manufacturing and office locations within an assigned territory. The role serves as a technical resource for end users, supports IT initiatives and projects, and builds relationships with site leadership and employees. The IT Administrator II supports Windows and MacOS environments, including executive technology needs when required, and travels to assigned locations to provide onsite support and technology assessments. This is a permanent, fully onsite position based in Kansas City, Kansas. The listed pay range is $68,000–$72,000 per year. Individual compensation depends on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other job-related factors. The posting notes that benefits are available and directs candidates to ask the recruiter for a benefits highlights PDF.

Requirements

3–5+ years of desktop or deskside support experience.
Experience supporting Windows environments.
Strong troubleshooting and customer service skills.
Ability to manage multiple priorities independently.
Excellent written and verbal communication skills.
Bachelor's degree in Computer Science, IT, or a related field; optional with enough experience.
Willingness to travel regularly.
Ability to work independently and manage an assigned territory.

Nice To Haves

Experience supporting MacOS environments.
Executive or “white glove” support experience.
Experience supporting users in both office and manufacturing environments.
Experience supporting multiple locations or remote sites.
Exposure to project-based IT work.
Strong relationship-building skills.
Flexibility and adaptability in a fast-paced environment.
Professionalism and executive presence.

Responsibilities

Provide desktop and deskside support for end users.
Troubleshoot hardware, software, printer, and connectivity issues.
Support Windows and MacOS environments.
Manage and resolve tickets through the support queue.
Assist with onboarding and technology deployment for new hires.
Support board meetings, annual meetings, and executive technology needs.
Participate in IT projects and infrastructure initiatives.
Travel to assigned locations to provide onsite support and technology assessments.
Build strong relationships with site contacts and local leadership.
Identify and proactively resolve technology issues across supported locations.