2027 - IT Quality Assurance Tester / Business Analyst Intern

Transcard Payments•Chattanooga, TN

6d•Hybrid

About The Position

Transcard offers an internship program in the FinTech industry. Our program is designed to provide you with meaningful projects utilized by the business. You’ll see the direct impact of your contribution and get an inside perspective of your desired field while working alongside some of the best in our industry. We continually strive to identify qualified individuals for post-graduate opportunities beyond the internship program. This intern position will operate Monday-Friday during standard business hours. This position is a paid internship, compensation will be based on the qualifications of the applicant. Our goal is to allow you to gain a better understanding of the day-to-day responsibilities within the Operations and Information Technology (IT) department while working toward your professional goals as related to your academic coursework.

Requirements

Ability to work remotely and independently from direct supervisor as needed.
Must have great time management, communication, and organizational skills.
Proficient in MS Word, Excel, PowerPoint, and Outlook.
Strong analytical and problem-solving skills, with close attention to detail.
Ability to learn new software systems and testing tools quickly.
Strong written and verbal communication skills, with the ability to clearly document processes, test results, and defects.
Comfortable collaborating with cross-functional teams, including development, sales, and marketing.
Ability to manage multiple tasks and prioritize work in a fast-paced environment.
Proactive, detail-oriented, and eager to learn testing and business analysis best practices.
Completed or currently working towards a Bachelor’s Degree in Business, Computer Science, Information Technology, or similar.

Nice To Haves

Basic understanding of the software development life cycle (SDLC) and/or Agile/Scrum methodologies is a plus.
Familiarity with test case management or defect tracking tools (e.g., Jira, Azure DevOps, TestRail).
Basic knowledge of SQL or the ability to query and interpret data.
Operations Management, Business Administration, Business Management, Computer Science, Data Analysis, Information Technology.

Responsibilities

Learn and participate in front end and backend application testing.
Work with other Quality Assurance Analysts to support testing efforts for projects and software releases, including Integration, System, Regression, and User Acceptance Testing as a part of Agile / Scrum teams.
Document and evaluate test results and defects, track and manage defects, and work with development and business teams to help troubleshoot issues.
Coordinate project delivery by participating in design reviews and walk-throughs to communicate systems designs and validate proposed solutions.
Guide stakeholders through the technical implementation stages, including requirements gathering, solutioning, documentation, configuration, and user acceptance testing to ensure successful project execution.
Track project schedules, identify risks, and support mitigation strategies.