IT Project Manager

Smiths Group•Greenville, NC

About The Position

Smiths Group is seeking an experienced IT Project Manager to lead enterprise ERP implementations, upgrades, acquisitions, divestitures, and digital transformation initiatives across global business operations. The role coordinates cross-functional business and IT teams throughout the project lifecycle and requires leadership, executive communication, vendor management, and delivery of large-scale technology programs within scope, schedule, budget, and quality objectives. The position can be based in Knoxville, Tennessee; Temple, Georgia; or Abbeville, South Carolina. The successful candidate will lead complex ERP transformation programs, preferably using SAP, Epicor (Kinetic), and/or Infor Syteline (CSI), in manufacturing or industrial environments. The role encompasses program governance, ERP delivery, mergers and divestitures, business-process improvement, vendor and partner management, risk management, and coordination across business and technology functions. Success is measured by on-time, on-budget implementations; effective cutovers and risk management; user adoption; strong governance and reporting; and continuous improvement in delivery processes.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Business, Engineering, or a related discipline.
  • 10+ years of IT Project Management experience.
  • 7+ years leading enterprise ERP implementations.
  • Experience managing projects exceeding $1 million.
  • Proven success delivering global ERP programs.
  • Experience managing cross-functional teams of 25–100+ members.
  • Strong knowledge of Agile, Waterfall, and Hybrid methodologies.
  • Experience with Microsoft Project, Clarity, or similar project management tools.

Nice To Haves

  • Strong experience with one or more of SAP ECC, SAP S/4HANA, Epicor ERP/Kinetic, or Infor Syteline (CSI).
  • Knowledge of ERP integrations, APIs, middleware, ETL/data migration, Azure, AWS, Microsoft 365, Active Directory/Entra ID, SQL Server, Oracle Database, manufacturing systems, MES, PLM, CRM, business intelligence, and Power BI.
  • Experience in manufacturing, industrial technology, aerospace and defense, distribution, supply chain, multi-site operations, or global organizations.
  • Leadership competencies including executive presence, strategic thinking, influencing without authority, decision-making, financial acumen, conflict resolution, negotiation, change leadership, coaching and mentoring, and a continuous-improvement mindset.
  • Preferred certifications: PMP, PMI-ACP, PRINCE2 Practitioner, Agile Scrum Master, SAP Project Management Certification, Prosci Change Management, or ITIL Foundation.

Responsibilities

  • Lead end-to-end ERP implementation and transformation programs.
  • Develop and maintain integrated project plans, schedules, budgets, resource plans, and governance documentation.
  • Manage multiple concurrent projects across business units and geographic regions.
  • Establish project governance, steering committees, status reporting, and executive dashboards.
  • Drive issue resolution and decision-making with senior leadership.
  • Lead ERP projects involving SAP ECC or S/4HANA, Epicor ERP/Kinetic, Infor Syteline/CloudSuite Industrial, upgrades and migrations, greenfield implementations, brownfield migrations, multi-site rollouts, and legacy ERP consolidations.
  • Coordinate ERP work across Finance, Supply Chain, Manufacturing, Procurement, Inventory, Quality, Customer Service, Warehouse Management, and Reporting and Analytics.
  • Lead ERP activities supporting acquisitions, carve-outs, divestitures, TSA execution, Day 1 readiness, ERP separation planning, data migration, master data governance, business cutovers, and hypercare support.
  • Partner with business leaders to analyze current-state processes, design future-state processes, identify automation opportunities, improve operational efficiency, standardize global ERP processes, and reduce technical debt.
  • Manage relationships with system integrators, ERP implementation partners, software vendors, infrastructure providers, and managed service providers.
  • Develop statements of work; manage budgets, vendor performance, deliverable acceptance, risks, and contracts.
  • Maintain executive dashboards, RAID logs, financial forecasts, resource plans, milestone reports, steering committee presentations, portfolio reports, and PMO governance documentation.
  • Identify and mitigate risks related to data migration, integration, security, infrastructure readiness, organizational change, business continuity, cutover planning, and production readiness.
  • Collaborate with Finance, Manufacturing, Supply Chain, Procurement, HR, Legal, Compliance, Cyber Security, Infrastructure, Enterprise Architecture, Data and Analytics, and business process owners.
  • Deliver ERP implementations on time and within budget, support successful business cutovers with minimal disruption, promote user adoption and stakeholder satisfaction, and ensure effective risk mitigation, issue resolution, reporting, governance, compliance, and coordination across business and IT teams.
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