IT Project Manager / IT Project Manager, Senior
About The Position
The Town of Queen Creek is hiring at either the IT Project Manager or IT Project Manager, Senior level. The successful candidate is expected to start in November 2026. The role’s specific tasks may vary depending on assignment and the Town’s needs. At the IT Project Manager level, the position plans, coordinates, and manages IT projects from inception through implementation, rollout, and support. It applies broad knowledge of complex systems and applications, develops project plans and documentation, coordinates staff and resources, contributes to long-range technology planning and lifecycle management, and produces project reports and recommendations. At the Senior level, the position manages the most complex and highest-value IT projects and leads the Project Management Office (PMO) function. It provides technology and project-governance leadership, oversees project efforts, budgets, and major initiatives, and supports project standards, templates, success metrics, resource allocation, and reporting. The Senior Project Manager also serves as a mentor and project management resource for IT staff.
Requirements
- For the IT Project Manager level: Bachelor’s degree from an accredited college or university in computer science, information systems, or a related field, and three years of experience implementing IT infrastructure, system integration, and/or software applications; an equivalent combination of directly related education and experience may be considered.
- For the IT Project Manager, Senior level: Bachelor’s degree from an accredited college or university in computer science, information systems, or a related field, and six years of progressively responsible IT project management experience; an equivalent combination of directly related education and experience may be considered.
- Must not be listed by the Office of Inspector General (OIG) as an Excluded Individual/Entity on the LEIE.
- IT Project Manager level: Arizona driver’s license and Project Management Professional (PMP) certification within one year of hire.
- Senior level: Valid driver’s license and PMP, PMI-ACP, PgMP, or equivalent project management certification.
- Maintain certifications and licenses required at job entry.
Nice To Haves
- A master’s degree is preferred for the IT Project Manager, Senior level.
Responsibilities
- Implement IT strategies and manage IT projects from inception through completion, on schedule and within budget.
- Research assigned problems or issues, analyze findings, develop reports and recommendations, and present findings to relevant staff.
- Facilitate meetings with staff and contractors to discuss project goals and progress.
- Develop project scopes of work and other project documentation; determine and coordinate appropriate professional and technical staff and resources.
- Communicate and coordinate with relevant personnel to support effective interdepartmental operations.
- Assist with long-range and strategic technology planning; develop and execute technology lifecycle management strategies; identify, plan, and implement technology projects.
- Develop project proposals, including business justification and risk assessment, and create reports for managing work and data.
- Participate in training staff on applications and new features.
- At the Senior level, lead cross-functional project teams to deliver strategic IT projects on time, within scope, and on budget.
- Oversee PMO operations, including data and schedule management, risk and issue tracking, program reporting, and administrative oversight.
- Manage an enterprise project management tool for resource allocation, planning, project status, and metrics reporting across the IT Department.
- Communicate project status, risks, dependencies, and strategic needs to IT leadership.
- Manage vendor relationships, ensure contract compliance, and identify opportunities to improve vendor efficiency and performance.
- Set project team performance goals and support team development through coaching, evaluations, and training.
- Maintain IT project tracking systems and portfolio management tools, including accurate initiative documentation and reporting.
- Guide documentation standards for knowledge-base articles, process documentation, and configuration guides.
- Drive process improvement and alignment with ITIL and project management best practices; stay current on technical trends and recommend project methodologies.
- Support project estimation, risk assessment, and milestone management; assist with project management policies and procedures.
- Prepare and deliver project performance reports, risk assessments, and executive summaries to senior leadership.
- Provide leadership, mentoring, and training; build collaborative team relationships; document and maintain processes, guidelines, and procedures.
- Perform related work as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
