IT Project and Business Analyst

Tungsten Automation•Irvine, KY

4d•$105,000 - $150,000

About The Position

IT Project and Business Analysts collaborate with cross-functional teams to deliver high-quality project outcomes. They support internal clients by advancing business analysis capabilities and implementing effective solutions. The role includes managing small to medium business initiatives and working closely with developers, quality analysts, system administrators, and product managers. Responsibilities also encompass leading projects, coordinating across teams, resolving support issues, analyzing data, and partnering with vendors to deliver software solutions. The role involves business analysis and project management throughout the project lifecycle, including requirements elicitation, process mapping, solution analysis, quality assurance, and user acceptance testing. The analyst plans and manages IT projects to meet deadlines and budget, coordinates resources, handles scope changes and risks, and communicates status to stakeholders. The role also uses generative AI and automation tools to improve business processes, decision-making, and employee or customer experiences.

Responsibilities

Elicit requirements through interviews, workflow analysis, requirements workshops, and surveys; develop business process descriptions, business requirements, use cases, and user stories.
Collaborate with developers, administrators, and quality analysts to establish the technical vision and assess usability and performance tradeoffs.
Analyze potential solutions against business requirements and financial impact to identify the best solution for the business.
Engage internal customers throughout all stages of the project lifecycle.
Map current-state and future-state processes for projects, features, and user stories.
Support quality assurance by creating test plans and/or scripts, collaborating with the QA team, and validating with the project team.
Facilitate user acceptance testing with clients, third-party vendors, or other product testers, using acceptance criteria defined with internal customers.
Collaborate with stakeholders and maintain clear communication and business partner satisfaction.
Drive decisions, remove barriers, and lead the team and project.
Plan, execute, and finalize IT projects according to deadlines and within budget.
Define project scope, goals, and deliverables in collaboration with senior management and stakeholders.
Coordinate and manage project resources, including team members, third-party contractors, and consultants.
Manage project scope changes, identify potential crises, and devise contingency plans.
Develop and deliver project status reports, proposals, and presentations.
Use generative AI and automation tools to enhance business processes, analyze trends, support decision-making, and improve employee or customer experiences.