IT Professional 2

State of Nevada•Nevada, NV

2d•Onsite

About The Position

The Division of Social Services is seeking a highly motivated individual to join our team as an ITP 2 - UAT Test Automation Specialist in Carson City or Las Vegas. In this role, you will be responsible for executing regression automation UAT test cases, re-testing and closing regression defects, and building jobs with required UAT Environment parameters for each in Jenkins. You will be responsible for verifying logs and reports status and creating proper status reporting on UAT testing projects. Additionally, you will be involved in preparing file mock-ups using a record editor tool for Interface and date advancement in UAT testing. You will also be responsible for creating technical test scenarios and test cases to be utilized as part of the test plan development for projects. The ideal candidate will have experience troubleshooting technical issues, working with critical production systems, and performing independent research to resolve technical issues. Good customer service skills are required, as well as the ability to communicate with technical and non-technical personnel clearly and effectively. Coding skills preferred. The candidate will need to possess superior documentation skills and the ability to function as a member in a collaborative team environment. Duties include designing and developing software modifications and new software applications as well as working with other team members on projects. Flexible and variable work schedules may be considered. Remote work is not available at this time. Details can be discussed in the interview. Work life balance is valued by the division. This division encourages job training and skills advancement and as a benefit offers paid training opportunities to all IT staff.

Requirements

Bachelor's degree from an accredited college or university in computer science, management information systems, or closely related field and two years of professional IT experience relevant to the duties of the position which may include computer operations, systems administration, network administration, database administration, applications analysis and development, and/or information security
Two years of experience as an IT Professional I in Nevada State service
Four years of relevant technical experience as an IT Technician IV or above in Nevada State service
An equivalent combination of education and experience
Good customer service skills
Ability to communicate with technical and non-technical personnel clearly and effectively
Superior documentation skills
Ability to function as a member in a collaborative team environment
Working knowledge of basic elements of programming in order to generate all required reports and special projects as required of the data processing section
Working knowledge of computer operating system including all functions, schedules, workflows, and processes
Working knowledge of date communication networks
Working knowledge of principles of operation, capabilities and limitations of a computer system and related environmental equipment in order to efficiently and effectively produce the final work product
Working knowledge of supervisory principles and techniques
General knowledge of diagnostic procedures as needed in verifying systems
General knowledge of principles of operation, capabilities and limitations of a computer system and related environmental equipment to produce the final work product efficiently and effectively
General knowledge of the principles of operation, capabilities and limitations of a multi-programming computer system and related equipment
Ability to plan, organize and direct a shift or multi-shift operation of a computer system to facilitate the workflow.
Detailed knowledge of strengths and limitations of several general-purpose programming languages.
Working knowledge of specific departmental information systems (select positions).
General knowledge of principles of designing test procedures
General knowledge of principles, practices, and procedures required to design, analyze, and maintain software
General knowledge of principles, tools, and techniques as applied to writing and modifying programs
General knowledge of systems programming languages and techniques.
Ability to make decisions and use independent judgment (independently choose appropriate action after reviewing alternatives)
Ability to provide general technical consultation and training
Ability to recommend and implement systems change.
Skill in interviewing users to identify needs
Skill in problem solving, analysis and synthesis
Skill in solving information systems problems
Some positions may require skill in the use of LAN management software, audio generating equipment, data concentrators, front-end processors, data scopes and recorders, tone modulation test sets, and voice frequency (VF) monitoring equipment
Working knowledge of directory services
Working knowledge of network operating systems
Working knowledge of network security practices
Working knowledge of network problem troubleshooting
Working knowledge of the concepts, characteristics, and capabilities of network-based applications
Working knowledge of current and emerging trends in developing computer networking technology
Working knowledge of the principles and practices of data backup and recovery
Working knowledge of the principles, practices, and techniques used to install, maintain, and support LANs and WANs
Working knowledge of the concepts, characteristics, and capabilities of computer operating systems.
General knowledge of methodology for implementing distributed applications
General knowledge of network authentication
General knowledge of data storage networks.
Ability to write performance and utilization reports
Ability to collect and analyze data
Ability to implement network changes or additions
Ability to communicate complex technical concepts and terminology to agency management and network users
Ability to implement and maintain directory services
Ability to resolve issues quickly with minimal outside help
Ability to configure and deploy servers
Ability to configure user rights and permissions
Ability to monitor device utilization
Ability to interpret information security policies
Ability to install workstations
Ability to troubleshoot hardware and software
Ability to understand technical manuals
Ability to verify compliance with information security policies.
Working knowledge of physical and logical database structure and design
Working knowledge of database backup and recovery scenarios and methodologies
Working knowledge of database security management and data integrity.
General knowledge of database and operating system performance tuning monitoring
General knowledge of business practices and procedures
General knowledge of customer service standards and procedures
General knowledge of business software, systems analysis, systems limitations of a computer system and related environmental equipment in order to efficiently and effectively produce the final work product
General knowledge of supervisory principles and techniques design, system development lifecycle, and information architecture to effectively design and create databases
General knowledge of computer and network operating systems, computer hardware, and communications systems
General knowledge of structured query language.
Ability to work effectively on multiple projects with overlapping deadlines
Ability to communicate and work well with changing priorities and frequent interruptions.
Skill in code migration, database change management, and data management through the various stages of the development life cycle
Skill in technical writing and report preparation.
Working knowledge of at least one general purpose programming language (in software-oriented positions)
Working knowledge of basic programming techniques such as table handling and on-line file updates
Working knowledge of principles, practices, and procedures required to design and implement information systems-based solutions
Working knowledge of principles, tools and techniques as applied to writing, modifying, and documenting programs
Working knowledge of techniques of diagramming program flow.
General knowledge of access methods and file structures
General knowledge of at least one formal systems design methodology
General knowledge of principles of designing test procedures
General knowledge of principles, practices and procedures required to develop, design, and implement information system-based solutions in a wide range of problem domains.
Ability to decompose problems into constituent parts
Ability to interview users to identify needs
Ability to make decisions and use independent judgment (independently choose appropriate action after reviewing alternatives)
Ability to test and validate systems.

Nice To Haves

Coding skills preferred

Responsibilities

Executing regression automation UAT test cases
Re-testing and closing regression defects
Building jobs with required UAT Environment parameters for each in Jenkins
Verifying logs and reports status
Creating proper status reporting on UAT testing projects
Preparing file mock-ups using a record editor tool for Interface and date advancement in UAT testing
Creating technical test scenarios and test cases to be utilized as part of the test plan development for projects
Troubleshooting technical issues
Working with critical production systems
Performing independent research to resolve technical issues
Designing and developing software modifications and new software applications
Working with other team members on projects
Conduct detailed alternative analyses and determine end-user requirements through consultation with end-users, technicians, vendors, management, and others.
Maintain documentation related to the assigned IT specialization’s architecture, operations, and other records of work activities as required.
Maintain current knowledge of technological trends and advancements in the IT field as well as security management practices, laws, policies, and ethics.
Participate in recommending and justifying resource allocations and expenditure decisions, tracking, and recording expenditures, preparing purchase requests, and writing technical requirements for grant proposals.
Perform related duties as assigned.
Serve as a lead worker to lower-level IT staff as assigned.
Supervisory level for the Computer Operations function.