IT Level 2

Brevium•American Fork, UT

1d•$60,000 - $70,000•Onsite

About The Position

Brevium is seeking an IT Systems Specialist to support the day-to-day technology operations of a healthcare SaaS company. This role combines employee technology support, identity and endpoint administration, hardware lifecycle work, documentation, and first-pass security and systems support. This is not a ticket-queue-only position. Work is organized around operational responsibilities, business needs, and documented processes. Because Brevium operates in a regulated healthcare environment, technical work must be secure, documented, auditable, and performed with care for production stability.

Requirements

Two or more years of professional IT experience supporting users, endpoints, or business systems.
Strong Windows endpoint troubleshooting, hardware support, application support, and business-user communication.
Practical Microsoft 365 and identity administration: users, groups, licenses, permissions, authentication, MFA, and access troubleshooting.
Working knowledge of endpoint management concepts: device enrollment, software deployment, operating-system updates, compliance, and hardware lifecycle tracking.
Basic network troubleshooting across DNS, DHCP, TCP/IP, VPN or remote connectivity, routing, firewalls, and common connectivity issues.
Strong documentation habits and the ability to work within secure, documented, auditable processes.

Nice To Haves

Experience with Intune, Windows Autopilot, Microsoft 365, Conditional Access, Windows Server, or PowerShell.
Experience with endpoint security tooling or regulated environments such as healthcare, HITRUST, HIPAA, or SOC 2.

Responsibilities

Support employees with issues involving Windows devices, approved applications, accounts, access, connectivity, and common office technology.
Manage user and device lifecycle work, including onboarding, account changes, licenses, permissions, hardware assignment, offboarding, inventory, and secure disposal.
Perform routine administration and support across Microsoft 365, Entra ID / Active Directory, Intune, Autopilot, endpoint compliance, updates, and software deployment.
Review routine security and operational alerts, gather evidence, follow documented response procedures, and escalate issues that require deeper systems, security, or engineering involvement.
Maintain procedures, troubleshooting notes, change records, inventories, and compliance evidence; identify recurring issues and improve practical processes over time.