IT Platform Architect - CSE Salesforce

International Paper•Memphis, TN

21h•$101,000 - $134,600•Hybrid

About The Position

A platform architect develops and owns integrated roadmaps for core platforms, ensuring interconnected systems function cohesively to support business and IT priorities. They establish standards and governance, guide delivery partners on best practices, and provide oversight of platform solution delivery, upgrades and integrations to maintain consistency, scalability, and long-term value. The IT Platform Architect for our Commercial & Sales Enablement – Salesforce team will own and improve the Salesforce platform from both an administration and architecture perspective. This role combines hands-on Salesforce administration with platform architecture, governance, integration strategy, security, and long-term scalability.

Requirements

Degree in Computer Science or technical equivalent degree or experience.
Excellent technical understanding of Salesforce and related platforms.
Strong Salesforce product knowledge and hands-on Salesforce administration experience.
Certified Salesforce Administrator, with additional Salesforce certifications such as Platform Integration Architect, Platform Developer considered valuable.
Deep knowledge of industry trends and best practices.
Able to work in an unstructured, changing environment.
Ability to analyze, synthesize and communicate, verbally and in writing, abstract concepts.
Recognizes opportunities to transform the business with technology.
Peer network with outside companies, consultants, and universities.
Typically has 10 or more years of IT experience with more than 5 in their primary platform of responsibility.
Good knowledge of Agile and waterfall methodologies and corresponding platforms such as ADO.
Architecture Design
Technology Evaluation
Standards & Governance
Solution Design
Collaboration & Communication
Change Management
Integration & Interoperability
Risk Management
Advisory Role experience
Architecture Communication & Education
Technical: Architecture Framework(s)
Current State Assessments
Target State Architecture
Architecture Principles & Guidelines
Architecture Review & Approvals
Technology Roadmaps
Continuous Process Improvement
Risk & Compliance Assessments
Organizational Savvy
Tech Savvy
Business Insights
Manages Conflict
Situational Adaptability
Decision Quality
Communicates Effectively
Drives Vision and Purpose
Strategic Agility
Drives Engagement

Nice To Haves

Salesforce Manufacturing Cloud (Sales and Service Cloud)
Salesforce Commerce Cloud, Maps, CRM Analytics considered valuable
Mulesoft
Gearset or similar tooling

Responsibilities

Develop and own integrated roadmaps for core platforms.
Establish standards and governance for platforms.
Guide delivery partners on best practices.
Provide oversight of platform solution delivery, upgrades, and integrations.
Own and improve the Salesforce platform from both an administration and architecture perspective.
Define Salesforce platform architecture strategy, standards, governance, reference models, integrated roadmaps, and future-state blueprints.
Ensure Salesforce architecture supports interoperability, security, integration, evolving business priorities, and technology priorities across domains.
Guide API-first integration strategies, middleware and messaging considerations, CI/CD pipelines, and automation frameworks supporting Salesforce and connected applications.
Translate business needs into scalable best-practice solutions for Salesforce and related platforms.
Align multiple stakeholders including business stakeholders, end users, product and delivery teams, MSPs, architects, vendors, and third-party application suppliers.
Establish integration strategies and practices including usage of middleware and messaging infrastructure (Eg: Webmethods, Mulesoft).
Partner with managed service providers (MSPs) and product/delivery teams to guide adherence to platform best practices and evaluate implications of technical upgrades.
Improve user experience, adoption, data quality, support responsiveness, and stakeholder confidence in Salesforce changes.
Create long-term platform value through standards, reusable patterns, architecture discipline, and effective change communication.