IT Operations Technician
ZT Systems•Georgetown, TX
•Onsite
About The Position
The IT Operations Technician will work with our team to provide support for a wide range of IT systems and services in the MFG/Corp environment. As the IT Operations Technician, you will be responsible for building and racking servers. As an IT Operations Technician, you will work in a fast-paced environment and apply your technical knowledge to solve issues that will span multiple IT environments.
Requirements
- High School diploma or Associate degree preferred
- 2-4+ years of related work experience in in the IT field.
- CompTIA A+ or Network+ certifications are beneficial but not required.
- Configuration experience with VMware Hypervisor.
- One year PC related hardware or networking experience is beneficial but not required.
- Experience troubleshooting defective components.
- Ability to lift up to 60 pounds.
Responsibilities
- Participate in server build projects and assist with performing tasks.
- Requisition server parts and components from warehouse.
- Build/maintain physical servers.
- Ability to connect servers to the network with DAC, Fiber and Ethernet cables.
- Ability to install rails on servers and rack and stack servers.
- System component failure analysis and repair.
- Server burn-in tests to ensure components are performing optimally and without defects.
- Upgrade hardware on servers when directed.
- Create / manage support tickets (IP/SNOW tickets).
- Create and maintain server build documentation/SOPs.
- Document all processes, system changes/fixes, and issues when performing changes.
- Hypervisor OS installation and patching.
- Issue resolution and/or escalations if required.
- Assist with any other projects/tasks as required.
Benefits
- Competitive base salary
- Performance-based annual bonus eligibility
- 401(k) retirement savings plan
- Tuition reimbursement for eligible education programs
- Comprehensive medical, dental, and vision coverage with access to leading providers
- Mental health resources and employee wellness support programs
- Company-paid life and disability insurance
- Paid time off (PTO) and company-paid holidays
- Parental leave and family care support programs
- Structured training programs and on-the-job learning opportunities
- Matching gifts and volunteer programs to support causes you care about
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
