IT Operations Analyst

Marsh McLennan•White Plains, NY

1d•$90,000 - $157,500

About The Position

As an IT Operations Analyst on the IT Strategy & Operations team, you will support operational and financial management across the IT organization. You will own IT financial planning activities, including forecasting, budgeting, and spend management, with a focus on outside services and third-party spend. You will also manage day-to-day vendor relationships and contract administration, helping ensure work is delivered as expected and vendors and contractors are onboarded and offboarded smoothly. The role calls for someone who can work independently, bring structure to ambiguity, and partner with IT leaders, Finance, Procurement, Legal, Accounts Payable, and vendors. The role includes building and maintaining forecasts, budgets, run-rate views, and financial trackers; analyzing variances and translating financial details into actionable leadership insights; supporting month-end activities; coordinating sourcing events; monitoring vendor engagements; and identifying process improvements and opportunities to optimize third-party spend. The position offers a hybrid or remote work arrangement. The applicable base salary range is $90,000 to $157,500, with possible performance-based incentives. Applications will be accepted until November 20, 2026.

Requirements

Bachelor’s degree in Finance, Accounting, Business, Information Systems, or a related field, or equivalent practical experience.
3–5+ years of experience in technology finance, financial planning and analysis (FP&A), IT financial operations, vendor management, procurement/contract administration, or a comparable cross-functional role.
Demonstrated experience building and maintaining budgets and forecasts, performing variance analysis, and translating results into clear written commentary and leadership-ready insights.
Experience managing third-party or outside-services spend in an IT organization, such as professional services, managed services, SaaS/software, or cloud.
Hands-on Excel skills, including pivots, lookups, data validation, and reconciliation, and comfort working with imperfect data from multiple sources.
Strong organizational skills and attention to detail, with the ability to independently prioritize work and meet recurring deadlines in a fast-paced environment.
Strong written and verbal communication skills and ability to coordinate across IT, Finance, Procurement, Legal, and vendor partners.
Sound judgment and discretion when handling confidential financial, vendor, and personnel information.

Nice To Haves

Experience with forecasting and budgeting tools such as Oracle or IBM Apptio.
Experience supporting RFx processes, contract renewals, and vendor performance reporting.
Experience building simple dashboards or reports using tools such as Power BI or Tableau.
Experience in financial services, insurance, or professional services environments.

Responsibilities

Own the IT organization’s forecasting and budget process, emphasizing outside services and third-party spend.
Maintain run-rate views and forecast models; identify drivers, risks, and opportunities; and provide variance commentary against prior forecasts and budgets.
Partner with IT leaders and cost owners to gather inputs, validate assumptions, and deliver timely monthly and quarterly submissions.
Support month-end activities, including accrual tracking, invoice timing, and forecast updates, in coordination with Finance and Accounts Payable.
Maintain financial trackers and data integrity across invoices, purchase orders, contracts, and budget trackers; reconcile discrepancies and document assumptions.
Prepare executive-ready summaries, dashboards, and talking points that translate financial details into decisions and actions for IT leadership.
Identify and implement process improvements to streamline budgeting and forecasting and improve transparency of third-party spend.
Manage day-to-day vendor relationships and contract administration for IT outside-services providers.
Support sourcing events, including RFIs, RFPs, and RFQs, by coordinating requirements, gathering documentation, organizing responses, and supporting evaluation and selection.
Monitor active vendor engagements, evaluate delivery quality, and facilitate renewals.
Support spend analysis and vendor reporting to improve cost visibility and identify optimization opportunities.