IT Operations Analyst

Marsh McLennan•Frederick, CO

3d•$90,000 - $157,500

About The Position

The IT Operations Analyst serves on the IT Strategy & Operations team and supports operational and financial management across the IT organization. The role owns IT financial planning activities, including forecasting, budgeting, and spend management, with a focus on outside services and third-party spend. It also manages day-to-day vendor relationships and contract administration, helping ensure work is delivered as expected and vendors and contractors are onboarded and offboarded smoothly. The analyst partners with IT leaders, Finance, Procurement, Legal, Accounts Payable, and vendors. Responsibilities include maintaining forecast models and financial trackers, explaining variances, supporting month-end activities, preparing executive-ready financial summaries, coordinating sourcing events, monitoring vendor engagements, and identifying opportunities to improve processes and cost visibility.

Requirements

Bachelor’s degree in Finance, Accounting, Business, Information Systems, or a related field, or equivalent practical experience.
3–5+ years of experience in technology finance, FP&A, IT financial operations, vendor management, procurement/contract administration, or a comparable cross-functional role.
Demonstrated experience building and maintaining budgets and forecasts, performing variance analysis, and translating results into written commentary and leadership-ready insights.
Experience managing third-party or outside services spend in an IT organization, such as professional services, managed services, SaaS/software, or cloud.
Hands-on Excel skills, including pivots, lookups, data validation, and reconciliation, and comfort working with imperfect data from multiple sources.
Strong organizational skills and attention to detail, with the ability to prioritize work independently and meet recurring deadlines in a fast-paced environment.
Strong written and verbal communication skills and the ability to coordinate across IT, Finance, Procurement, Legal, and vendor partners.
Sound judgment and discretion when handling confidential financial, vendor, and personnel information.

Nice To Haves

Experience with forecasting and budgeting tools such as Oracle or IBM Apptio.
Experience supporting RFx processes, contract renewals, and vendor performance reporting.
Experience building simple dashboards or reports with tools such as Power BI or Tableau.
Experience in financial services, insurance, or professional services environments.

Responsibilities

Own IT forecasting and budgeting, with emphasis on outside services and third-party spend.
Maintain run-rate views and forecast models; identify drivers, risks, and opportunities; and provide variance commentary against prior forecasts and budgets.
Gather inputs from IT leaders and cost owners, validate assumptions, and drive timely submissions for monthly and quarterly cycles.
Support month-end activities, including accrual tracking, invoice timing, and forecast updates, in coordination with Finance and Accounts Payable.
Maintain financial trackers and data integrity across invoices, purchase orders, contracts, and budget trackers; reconcile discrepancies and document assumptions.
Prepare executive-ready summaries, dashboards, and talking points that translate financial details into decisions and actions for IT leadership.
Identify and implement process improvements to streamline budgeting and forecasting and improve transparency of third-party spend.
Manage day-to-day vendor relationships and contract administration for IT outside services providers.
Support sourcing events (RFIs, RFPs, and RFQs) by coordinating requirements, gathering documentation, organizing responses, and supporting evaluation and selection.
Monitor active vendor engagements, evaluate delivery quality, and facilitate renewals.
Support spend analysis and vendor reporting to improve cost visibility and identify optimization opportunities.