IT Manager

The Family Practice & Counseling Services Network•Philadelphia, PA

2d•$100,000 - $130,000•Onsite

About The Position

The Information Technology Manager provides strategic and operational leadership for the organization’s technology environment. This role oversees IT infrastructure, cybersecurity, applications, and technical operations to ensure stable, secure, and efficient systems that support patient care and business objectives. The position manages IT staff, coordinates technology initiatives, partners with organizational leadership, and ensures alignment with FPCSN strategy, standards, and regulatory requirements.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience.
Six (6) or more years of progressive IT leadership experience in a healthcare environment.
Advanced knowledge of technical support and enterprise IT systems.
Strong leadership, communication, and interpersonal skills.
Advanced problem-solving and critical-thinking abilities.
Knowledge of healthcare IT operations and technical support environments.
Ability to manage multiple priorities in a fast-paced environment.
Sound business judgment and commitment to confidentiality and ethics.
Availability to support extended hours and 24/7 operations as needed.
Ability to pass required background screenings.
Required Immunizations: Hep B Vaccination and TB/PPD Test.
Optional Immunizations: Covid Vaccination and Flu Vaccination.
Maintain current valid applicable position credentials.
Maintain reliable transportation to travel throughout the network and/or participating events outside the network as needed.
Must be willing to work on-site.
US Citizens and/or authorized to work in the United States without Sponsorship.

Nice To Haves

Hep B Vaccination
TB/PPD Test
Covid Vaccination
Flu Vaccination

Responsibilities

Lead the assessment, selection, implementation, and lifecycle management of technology solutions.
Manage the execution of the IT roadmap to address current and emerging organizational priorities.
Ensure solutions meet operational, clinical, and business requirements.
Oversee infrastructure, cybersecurity, applications, and technical operations.
Ensure adherence to IT standards, policies, guidelines, and best practices.
Support reliable 24/7 technology operations.
Ensure appropriate change management, testing, and deployment of technology solutions.
Support disaster recovery and business continuity planning and readiness.
Identify and mitigate technology-related risks.
Build and maintain strong working relationships with clinical, operational, and administrative leaders.
Collaborate with Finance, HR, Compliance, Legal, and other business partners.
Promote solutions that enhance patient care and organizational efficiency.
Hire, train, mentor, and evaluate IT staff performance.
Provide coaching and support to foster professional growth and accountability.
Build and sustain a culture aligned with FPCSN values.
This position has direct supervisory responsibility for Information Technology staff.
Perform other tasks, duties, and responsibilities as may be assigned.