IT Manager

Sumitomo Electric Group•San Marcos, CA

1d•Onsite

About The Position

Sumitomo Electric U.S.A. Holdings, Inc. is seeking a full-time IS Manager in San Marcos, California. The position reports to the General Manager, IS and coordinates with Sumitomo Electric Industries (SEI) to develop and execute business unit IT strategies and operations. The role works with U.S. and Japan management, communicates with SEI Japan in English and/or Japanese as needed, and oversees planning, resources, goals, and performance metrics. The manager supervises the IT team, including supporting hiring, training, coaching, development, and discipline; building team communication; delegating responsibilities; coordinating schedules; and evaluating performance. The role also manages IT projects from planning through completion, including defining requirements, budgets, schedules, resources, and deliverables; preparing project documentation and plans; and reporting status, risks, and issues to stakeholders. The position plans and implements process and procedure improvements by gathering requirements with local staff, documenting change scope, assessing business benefits and ROI, obtaining approvals, coordinating testing, documenting results, and tracking metrics. Work is primarily performed in an office. Work outside normal business hours, including weekends, may be required, as may domestic and international travel.

Requirements

Fluency in Japanese and English, including speaking, reading, and writing in both languages.
Strong accuracy, attention to detail, communication, multitasking, and vendor relationship skills.
Ability to present information and respond to questions from various stakeholders.
Strong organization and time management skills, including the ability to prioritize competing assignments.
Ability to define problems, collect data, establish facts, and draw sound conclusions.
Ability to raise issues proactively and in a timely manner.
Ability to work independently and as part of a team.
Good judgment, flexibility, initiative, and discretion.
Ability to maintain records and follow applicable laws, policies, procedures, and practices.
Strong leadership skills, including problem solving, organization, resource management, and timely completion of critical tasks.
Supervisory and management experience.
Ability to apply knowledge and common sense to written, oral, diagram, or schedule-based instructions.
Ability to manage problems with several variables and limited standardization.
Bachelor’s degree from a four-year college or university, 10–15 years of related experience and/or training, or an equivalent combination of education and experience.
Proficiency with general office equipment and Microsoft Office applications.
Programming experience with Java, JavaScript, C, C++, C#, and/or Visual Basic .NET.
Experience managing relational databases such as Oracle, Microsoft SQL Server, IBM DB2, MySQL, and/or PostgreSQL.
Basic infrastructure and networking experience.
Experience implementing and managing business applications, including ERP, CRM, MES, and related systems.

Responsibilities

Coordinate with SEI to develop and execute business unit IT strategies.
Build strong working relationships with SEI group staff.
Work with U.S. and Japan management to develop and execute IT strategies and operations.
Set goals, track metrics, allocate resources, and adjust plans as needed.
Prepare documentation to support implementation and business requirements.
Communicate with SEI Japan in English and/or Japanese as needed.
Supervise the IT team, including supporting hiring, training, coaching, development, and discipline.
Build strong team communication and working relationships; delegate responsibilities, coordinate schedules, and support team goals and operations.
Evaluate performance and provide feedback to improve team effectiveness.
Assign staff and resources based on priorities and workload.
Manage IT projects by defining requirements, budgets, schedules, resources, and deliverables.
Manage projects from planning through completion to ensure on-time, on-budget delivery.
Create project documentation, work breakdown structures, and activity plans.
Report project status, risks, and issues to management and stakeholders in a timely manner.
Plan and implement process and procedure improvements.
Work with local staff to gather requirements and identify business benefits.
Document change scope for development and support teams.
Work with management to calculate ROI and obtain approvals.
Coordinate testing and document results.
Track ROI and other metrics to evaluate results.