IT Manager

York Space Systems • Greenwood Village, CO

2d • $130,000 - $150,000 • Onsite

About The Position

York Space Systems is seeking an experienced IT Manager to provide leadership and oversight for information technology services, business applications, user support, technology projects, vendor relationships, and IT operations. The role ensures technology solutions support organizational goals, improve operational efficiency, and deliver strong customer service. The IT Manager serves as a strategic partner to business stakeholders while managing IT staff, technology initiatives, and day-to-day service delivery.

This position is fully on-site at York Space Systems’ Greenwood Village, Colorado office and does not support remote or hybrid work.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or a related field; equivalent experience may be considered.
• At least 5 years of progressive experience in IT operations, systems administration, or network management.
• Strong knowledge of cloud platforms, cybersecurity frameworks, and end-user support environments.
• Excellent problem-solving, communication, and organizational skills.
• Ability to work effectively with cross-functional teams and stakeholders at all levels.
• Self-starter.
• Currently employed with York through the Skillbridge program.
• Willingness to work full-time in the Greenwood Village, Colorado office.

Nice To Haves

• At least 2 years of leadership or team-lead experience.

Responsibilities

• Supervise, mentor, and evaluate IT staff.
• Manage the helpdesk ticket queue.
• Establish service-level expectations and professional development plans.
• Foster a culture of collaboration, customer service, innovation, and accountability.
• Assist with workforce planning, hiring, and succession planning.
• Lead IT support services to ensure timely and effective resolution of user issues.
• Oversee incident, request, problem, and change management processes.
• Continuously improve IT service delivery and operational efficiency.
• Develop and maintain IT policies, procedures, and operational standards.
• Support records management, data governance, and technology-related audits.
• Promote best practices for technology use and information management.
• Develop and maintain departmental budgets.
• Track expenditures and identify opportunities for cost optimization.

Benefits

• 100% employer-paid medical, dental, and vision insurance, subject to spousal surcharge.
• Company holidays, floating holidays, and sick time.
• Unlimited PTO.
• Generous 401(k) match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager