IT Manager-Gestionnaire des TI

FPInnovationsElectoral Area A, BC
CA$100,000 - CA$167,000Hybrid

About The Position

We are seeking a hands-on IT Manager to lead and support all aspects of the company’s IT operations within a research environment. This individual will serve as the primary on-site IT leader, partnering closely with internal teams and leadership to ensure reliable, secure, and efficient technology operations across the organization.

Requirements

  • Bachelor’s degree in Computer Science or similar
  • 8-12+ years in relevant IT positions
  • 3+ years of experience in leadership
  • Fluency in French and English (written and spoken)

Nice To Haves

  • Ability to motivate and inspire a team (People Manager approach)
  • Great at solving problems, troubleshooting, designing and implementing solutions to complex technical issues
  • Resilience and adaptability to changing priorities
  • Positive attitude and openness to learn
  • Be a courageous safety leader; adhere to and sponsor safety and environmental rules and procedures

Responsibilities

  • Manage team performance through goal setting and talent management, provide guidance, mentoring and development opportunities for the staff.
  • Oversee operational costs, conduct near along with long-term financial estimates for expanded functionality and user base.
  • Design and execute short plus long term strategic plans to assure infrastructure capacity attains current and future needs; develops and maintains the selection of the organization’s business software, integration technology and applications disciplines.
  • Supervise outsourced data center and telecom service provider and lead, direct and utilize knowledge on best practices in area related to infrastructure.
  • Supervise help desk group and lead, direct and utilize knowledge on best practices in area related to help desk; IT asset management inclusive of component inventory maintenance and associated documentation.
  • Define and manage IT Disaster Recovery Strategy for organization; ensures network security, anticipates any necessary additional improvements, offers and ensures the good management and use of the company’s internal and external networks.
  • Supporting the push to outside digital service offerings and our exploration of internal AI use.
  • Proposes policies and procedures that will reduce the number of interruptions for users and external members and partners.
  • Report and prepare strategies to maintain server infrastructure.
  • Ensure apt security levels on network, infrastructure and servers are maintained.
  • Negotiate with outsourcers, vendors and contractors for infrastructure-specific products and services secure.
  • Perform feasibility studies for different upgrade projects, conversions and improvements.
  • Promote and enforce health and safety practices in a responsible and proactive manner and ensure compliance with all relevant safety standards.

Benefits

  • An organization focused on agility and innovation
  • Working with dedicated and passionate people
  • Support in achieving your professional goals
  • Hybrid telework policy
  • Monday to Friday work week with flexible scheduling options
  • Access to a full selection of extended benefits and vacation eligibility from day one
  • Flexible retirement investment plan with employer and employee contributions (Up to 7% from the employer)
  • 14.5 paid statutory vacation days
  • Salary top-up for parental leaves
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