Gestionnaire des médias sociaux | Social Media Manager

Bloom • Montreal, QC

7d • Hybrid

About The Position

Join the dynamic team at Bloom, an innovative digital agency with offices in Montreal and Toronto. Here, flexibility, employee well-being, and work-life balance are at the heart of our priorities. For 19 years, we’ve been proud to be recognized as one of Canada’s top employers. With over 75 passionate specialists, we help brands stand out online through a 360 marketing approach. Bloom offers a hybrid work model, and our interviews are held via video conference. Some roles may require in-person meetings.
The Social Media Manager at Bloom is the operational engine behind our daily social campaigns. You play a vital role in executing strategies by overseeing planning, scheduling, community management, and performance tracking for our clients. Reporting to the Director of Social & Content, you ensure the flawless delivery of content, maintain brand voice consistency across all platforms, and interact directly with communities. This is a very hands-on role, perfect for a meticulous individual with a flair for creative writing who is passionate about the digital ecosystem.

Requirements

• 1 to 2 years of experience in day-to-day social media management (ideally within an agency environment).
• Know the ins and outs of various platforms, love writing compelling copy/hooks, and take pride in bringing brand voices to life for their communities.
• Thrive on attention to detail and are comfortable with content scheduling, daily moderation, and tracking deadlines.
• Constantly on the lookout for the latest TikTok trends, new Instagram formats, and LinkedIn best practices.
• Enjoy teamwork, collaborating with creatives, and executing editorial calendars with rigor and efficiency.
• 2 to 3 years of experience in social media management and execution (agency experience is a major asset).
• Strong proficiency in social platforms (Instagram, TikTok, Facebook, LinkedIn, Pinterest) and their native features.
• Familiarity with management and scheduling tools (Meta Business Suite, Sprout Social, Later, Canva, etc.).
• Outstanding web writing and proofreading skills, with a keen sensitivity to brand tone of voice.
• Ability to manage multiple content calendars simultaneously without overlooking details.
• Fluency in both French and English (written and spoken) to communicate effectively with our bilingual client base, national/international team members, and to write content in both languages.
• Team player, resourceful, with a proactive attitude when facing unexpected challenges.
• Must be residing in Canada.

Nice To Haves

• Agency experience is a major asset.

Responsibilities

• Actively participate in brainstorming sessions and the execution of social media content.
• Write captions, adapt the brand tone of voice across different platforms, and prepare monthly editorial calendars.
• Ensure the seamless publishing of posts across all platforms (Instagram, TikTok, Facebook, LinkedIn, Pinterest, etc.) using our management tools.
• Collaborate daily with graphic designers and content creators to ensure all visual assets are delivered on time and according to creative briefs.
• Ensure compliance with brand guidelines and verify the accuracy of links, tags, and hashtags prior to publishing.
• Respond to comments, direct messages, and mentions in a prompt, warm manner that reflects each client's brand identity.
• Interact with relevant accounts, foster conversations, and nurture the connection between brands and their audiences.
• Quickly identify sensitive comments or customer complaints and escalate them to the internal team or client according to established protocols.
• Extract key performance metrics (reach, engagement, clicks, community growth) to prepare monthly reports.
• Actively spot viral sounds, emerging concepts, and new features to pitch quick-turnaround execution ideas.
• Monitor industry practices to feed fresh ideas to the creative team.
• Manage day-to-day content approval workflows with clients.
• Participate in status meetings to present content calendars and gather client feedback.

Benefits

• 4.5 days work week
• Hybrid work model, which includes the flexibility to work from home, offering you a perfect blend of work-life balance and productivity
• 3 weeks of vacation and 5 flex days
• Agency closed between Christmas and New Years
• Health and Dental Insurance
• Access to telemedicine
• Employee Assistance Program (EAP)
• Deferred Profit Sharing Plan and Retirement Savings Plan
• Flexibility to work from anywhere in the world for certain periods of time (some positions may require you to be present in the office, this benefit is available to full-time permanent Bloomers who meet the minimum requirements)
• Flexible work schedule
• Virtual and in person team-building activities
• Training and certifications
• Recognition Awards Program: we give and receive points through our peer recognition platform, where you accumulate points towards your preferred reward or gift card
• Corporate discounts on glasses, sunglasses, contacts and others
• Discounts of public transit with Opus & Cie
• Free healthy snacks, coffee & tea
• Collaborative workspace
• In-office bike parking

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed