Gestionnaire des médias sociaux

Surmesur•Quebec, QC

3d•CA$58,000 - CA$68,000•Hybrid

About The Position

A real marketing role with real decisions, real accountability, and real impact. You will lead Surmesur's presence on social media and across our network of influencers, ambassadors, and content creators. We're not asking you to wait for approval on every post, we're asking you to make the call, test, and adjust.

Requirements

4+ years of experience in social media management, with a content creation and external partner management component
You make decisions autonomously and own the outcomes
You think before you execute: you can explain why a piece of content is built the way it is, not just how to produce it
You're skilled in video editing and visual creation (Adobe Premiere Pro, DaVinci Resolve, Photoshop, CapCut, Canva, or equivalents)
You're comfortable negotiating and maintaining long-term business relationships
A strong interest in fashion and style; a portfolio is an asset
You have the drive to succeed, strong interpersonal skills, taste, judgment, and an instinct for what makes someone stop scrolling.
Bilingual French/English; Spanish is an asset for our Mexican market

Nice To Haves

A portfolio is an asset
Spanish is an asset for our Mexican market

Responsibilities

Build and maintain the publishing calendar (topics, formats, split between you and the in-store stylists)
Track performance metrics (engagement, audience growth, conversion) and optimize on an ongoing basis
Maintain competitive monitoring and identify trends worth leveraging
Design and produce content for all our platforms (Instagram, Facebook, LinkedIn, TikTok, YouTube)
Handle video editing and visual creation (in collaboration with our graphic designer), from brief to publication, on tight and predictable timelines
Coordinate the in-store stylists who also create content: brief them, review their deliverables, maintain brand consistency
Respond to comments and messages across all platforms promptly, and escalate customer service requests to the right person
Manage inbound requests end-to-end, promptly
Actively research and reach out to new collaborators relevant to the brand
Decide on partnership renewals or endings to maintain strong business relationships with our top collaborators
Manage the budget dedicated to this area, including tracking spend against the annual plan