IT Manager 3 (PCN 041153)

State of Alaska•Juneau, AK

4d•Hybrid

About The Position

The Department of Revenue, Administrative Services Division is recruiting for an IT Manager 3 in Juneau. This position is open to Alaska Residents only. The IT Manager 3 plays a critical role in advancing the Department of Revenue’s mission to collect, manage, and invest funds for public purposes to benefit Alaskans by ensuring each division within the department has the technological means needed to serve the public. Our team values integrity, accountability, and innovation and we promote a culture that values and supports teamwork and collaboration.

Requirements

Competency in Information Technology Program Management: Knowledge of the principles, methods, and tools for the coordinated management of an IT program to include providing oversight of multiple IT projects, integrating dependent schedules and deliverables, and related activities (for example, benefits management, life cycle management, program governance).
Competency in Leadership: Influences, motivates, and challenges others; adapts leadership styles to a variety of situations.
Competency in Political Savvy: Identifies the internal and external politics that impact the work of the organization. Perceives organizational and political reality and acts accordingly.
Competency in Vision: Takes a long-term view and builds a shared vision with others; acts as a catalyst for organizational change. Influences others to translate vision into action.
Training in information technology, or a similar field, and progressively responsible professional experience that included prior supervisory responsibility and developed expertise in one or more IT functions and the provision of IT services to business and/or public users.
Demonstrated experience navigating large-scale organizations through complex IT operational challenges and modernization initiatives.
Daily collaboration on high-impact technology priorities across multiple channels, including but not limited to executive leadership, auditors, OIT, and federal partners.
Background check and fingerprinting will be required.
Must obtain APSIN access.

Nice To Haves

Demonstrated experience navigating large-scale organizations through complex IT operational challenges and modernization initiatives.
Daily collaboration on high-impact technology priorities across multiple channels, including but not limited to executive leadership, auditors, OIT, and federal partners.

Responsibilities

Provide senior-level leadership and administrative oversight of all Department of Revenue IT teams, systems, and business functions, ensuring technology support meets the missions and operational needs of each division within the department.
Direct department-wide IT operations by managing governance frameworks, project management activities, infrastructure, and applications to ensure reliable and secure daily performance of the department’s technology environment.
Lead multi-division coordination to unify IT standards, practices, solutions, and departmental work products while adhering to statewide IT policies.
Spearhead department-wide efforts to modernize technology, strengthen operational efficiency, and improve IT services using data-driven evaluation, performance monitoring, and the application of industry-standard best practices.
Foster a culture that encourages open communication, shared learning, and professional advancement across all IT units within the Department.