IT Junior Systems Administrator

Cementation USA•Salt Lake City, UT

About The Position

The IT Junior Systems Administrator reports to the IT Infrastructure Manager and supports the day-to-day operation, maintenance, and administration of the organization’s Windows Server and Windows workstation environments. The role focuses on Active Directory, Microsoft 365, endpoint management, and enterprise Windows infrastructure maintenance and support. It also serves as an escalation point between Desktop Support and Infrastructure, providing advanced troubleshooting, resolving complex technical issues, and coordinating timely resolution. The position includes occasional travel to project sites and office locations, with travel within the United States and internationally as required. The employee must be legally authorized to work in the United States and must be a U.S. citizen or permanent resident. Cementation is an equal opportunity employer.

Requirements

  • College degree or diploma in Information Technology, Computer Systems, or a related field.
  • At least 2 years of experience supporting Windows Server and Windows desktop environments.
  • Experience administering Active Directory and Microsoft 365 environments.
  • Strong knowledge of Windows Server administration and Microsoft infrastructure technologies.
  • Experience supporting enterprise Windows workstation environments.
  • Working knowledge of Active Directory, Group Policy, DNS, DHCP, and Microsoft Entra ID.
  • Strong troubleshooting and analytical skills.
  • Good understanding of Microsoft 365 administration and cloud identity management.
  • Familiarity with PowerShell scripting and automation.
  • Knowledge of TCP/IP networking fundamentals, VPN technologies, and network troubleshooting.
  • Willingness to learn new technologies, develop new skills, and adapt to evolving business and technical requirements.
  • Ability to manage multiple priorities and deliver projects and assigned tasks within established deadlines.
  • Ability to work effectively under pressure in a fast-paced environment.
  • Ability to safely lift, carry, and install IT equipment, including servers.
  • Willingness and ability to perform additional duties, including site establishment and decommissioning.
  • Ability to collaborate effectively with colleagues, vendors, and stakeholders.
  • Valid driver’s license.
  • Ability and willingness to obtain a passport and travel internationally as business requirements evolve.
  • Must be legally authorized to work in the United States and be a U.S. citizen or U.S. permanent resident (Green Card holder).

Nice To Haves

  • Microsoft certifications such as Windows Server Hybrid Administrator Associate, Azure Administrator Associate, Modern Desktop Administrator, or equivalent certifications.
  • Experience with file server administration, data classification, and data governance practices.

Responsibilities

  • Comply with Cementation’s health and safety rules and regulations, report hazards or infractions to the Health and Safety Department, and keep the IT office and server room tidy and clean.
  • Administer and maintain Windows Server environments, including routine maintenance, patching, monitoring, and troubleshooting.
  • Manage Active Directory user and computer accounts, security groups, Organizational Units, and Group Policy Objects.
  • Support Microsoft 365 administration, including Exchange Online, Teams, SharePoint Online, licensing, and user management.
  • Manage Microsoft licensing and subscription renewals, ensuring compliance, optimization, and timely renewals.
  • Manage IT system and software maintenance agreements, subscriptions, certifications, and support renewals.
  • Manage Microsoft Entra ID identities, security groups, and device registration.
  • Manage endpoint deployment, imaging, application deployment, patch management, and device lifecycle activities using enterprise management tools.
  • Maintain and troubleshoot Windows operating systems, desktop applications, and endpoint hardware.
  • Monitor server and workstation health and perform proactive maintenance to support system reliability and performance.
  • Perform daily system health checks, review monitoring dashboards and alerts, investigate issues, and take action or escalate as needed.
  • Support and administer DNS, DHCP, file servers, print servers, and Group Policy.
  • Act as an escalation point between Desktop Support and Infrastructure teams.
  • Troubleshoot and resolve escalated Windows, Active Directory, Microsoft 365, and endpoint incidents in accordance with established SLAs.
  • Develop and maintain PowerShell scripts to automate routine administrative tasks where appropriate.
  • Participate in infrastructure upgrades, technology refresh projects, and Microsoft platform implementations.
  • Maintain technical documentation, standard operating procedures, and system configuration records.
  • Contribute to technical knowledge base articles and process improvements.
  • Identify opportunities to improve IT processes, procedures, and documentation to enhance compliance, operational efficiency, and adherence to industry best practices.
  • Travel occasionally to project sites and office locations, including travel within the United States and internationally as required.
  • Perform additional duties, including site establishment and decommissioning, and safely lift, carry, and install IT equipment, including servers.
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