IT Inventory Logistics Technician

Astreya • San Francisco, CA

6d

About The Position

The IT Logistics team ensures that every employee has the hardware and peripherals they need to work effectively from day one. We manage the full lifecycle of company-owned equipment—from procurement and inventory tracking to onboarding, refreshes, and returns. Partnering closely with IT Support, Facilities, and People Operations, our team enables smooth onboarding, secure offboarding, and reliable global device logistics. You’ll join a fast-moving, highly collaborative group focused on operational excellence, data accuracy, and continuous improvement in how IT assets are tracked, shipped, and supported across the company throughout their lifecycle. We are looking for an IT Logistics Specialist who will focus on the day-to-day operational and inventory work that keeps our logistics engine running. This role is responsible for receiving, tagging, imaging, and staging hardware; maintaining accurate inventory data; processing inbound and outbound shipments; and ensuring employees receive their devices on time and in excellent condition. This position is hands-on and highly detail-oriented. You will be the backbone of our client’s IT inventory operations—supporting hardware lifecycle management, global shipping, and logistics tasks that directly impact employee productivity and the accuracy of our asset records.

Requirements

• Enjoy hands-on work, organization, and maintaining structured systems.
• Have experience in IT logistics, warehouse, or hardware asset management roles.
• Bring strong attention to detail and accuracy when recording asset data.
• Communicate clearly and work well with cross-functional teams (IT Support, People Ops, Facilities).
• Take pride in clean, well-maintained inventory spaces and consistent record keeping.
• Can lift and move computer equipment safely as part of daily operations.
• Have a positive, proactive attitude and thrive in a dynamic environment.

Nice To Haves

• Familiarity with IT shipping and customs processes for international logistics.
• Experience managing or supporting reverse logistics programs (returns, repairs, recycling).
• Knowledge of Apple hardware setup, imaging, and configuration workflows.
• Exposure to automation tools or interest in helping identify process improvements.

Responsibilities

• Receive and inspect inbound IT shipments, confirm accuracy against purchase orders, and report discrepancies.
• Tag, record, and maintain accurate inventory data and stock levels in the asset system.
• Stage, image, and update laptops, mobile devices, and accessories for new hires and replacements.
• Prepare YubiKeys and other security hardware for distribution.
• Perform cycle counts, reconcile discrepancies, and assist with asset returns and redeployment.
• Prepare and process outbound shipments for new hires, replacements, and returns.
• Coordinate with logistics partners and ensure shipment records are accurate, tracked, and up to date.
• Maintain organized storage and staging areas across office locations.
• Support cross-office and international device shipments as needed.
• Maintain real-time accuracy of inventory and assignment records.
• Support data accuracy, reporting, and audit needs across Finance, Security, and Compliance.
• Escalate discrepancies or process gaps to senior IT Logistics members for resolution.
• Respond to logistics-related tickets and requests.
• Support onboarding events and new-hire classes with hardware setup and equipment provisioning.
• Contribute to SOP documentation and ongoing process improvements.

Benefits

• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through UHC Nationwide
• Vision provided by UHC
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program provided by Goomi Group
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic and Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed